After considering your ability to build trust based relationships and communicate effectively, the most important skill any leader can develop is the ability to solve problems. Despite this most leaders are merely good trouble shooters. What is the difference? Trouble shooters are focused on solving the presenting symptom. Some times they solve a problem to root cause, ya and sometimes a squirrel can can find a nut if it hangs out near the right tree! Problem solving is not a matter of luck, it is a matter of process. Few leaders have developed a clear process they follow that ensures they solve problems to root cause. In this cast I lay a foundation for how to develop the right mindset that will direct you to solving problems to root cause. My five rules do exactly that, follow them, and you will see an immediate bump in process performance. They might even help you realize that developing the problem solving of others is one of the highest ROI activities you can leverage, to lead your business.