What’s your success mindset? How much attention are you giving to creating an exemplary client experience?
My guest is Jack Newton, CEO and Founder of Clio, a client-centered and firm-focused service legal practice management software, client intake and legal CRM software. As the largest app ecosystem on the market, Clio’s product suite is trusted by 150,000 legal professionals and approved by over 65 bar associations and law societies globally. Jack’s book, “The Client-Centered Law Firm: How to Succeed in an Experience-Driven World” is outstanding. We talk about all this, and more, in today's podcast. Enjoy!