The path for the professional cleaning & restoration business owner isn’t easy or defined. Frustration is common and the next steps aren’t always clear. Host Dane Gregory has over 35 years of experience in every level of the residential and commercial cleaning industries. A past IICRC President, world-class instructor, and business mentor, Dane shares insights on business management, mindset coaching, and technical advice for cleaning business owners, managers, and technicians. Whether the speciality is carpet, hard surface, or commercial, this podcast is for every member of the cleaning and restoration industry.
"Success: Being Happy With Who You Are and What You Are Doing!"
We coaxed Jeff Bishop out of retirement to give us some insight from his long service and unique perspective of the professional cleaning and restoration industry. From the 1950's to 2018, Jeff was a force in the carpet cleaning industry. He commanded attention in everything he was involved with, from his early days in cleaning to his military service during the Vietnam war, Jeff marched steadily forward through it all.
In our interview he gives insight into how he found his talent for writing during his military career and how that affected his management of Bishop's Clean Care's multiple locations in the Southeast. His technical training programs were one of the founding ideas behind the IICRC Standards development for multiple industry standards.
His volunteer efforts during and after managing his cleaning empire brought about major changes in how industry training programs were built and sustained to this day. He has written volumes on how to clean flooring, especially carpets and wrote many of the beginning procedures for fire and water damage restoration.
This wide ranging interview allows Jeff to give us some sage advice and is part history lesson from someone that has quite frankly "seen it all". Listen in on Jeff to get some free info on how he managed his business from the ground up.
"I Learned Almost Everything In Carpet Cleaning Through Trial and Error"
Keep It Clean! has Rob Hanks this week for a very entertaining story of an older brother convincing his two younger brothers to help him in his carpet cleaning business. They had little training and little support, but big dreams and a lot of drive. Those three brothers started one of the largest carpet and restoration supply businesses in North America.
Listen to how their partnership worked, how they planned and looked for, but also created opportunity after opportunity throughout their entire careers. Forty two years of hard work and dedication payed off with a sale to a larger firm and a well deserved retirement.
Rob's message of never giving up and finding ways to innovate and market to a wide audience is not lost today on successful people in the professional cleaning and restoration industry.
"The Satisfaction Of Serving Others"
Bob Merkt tells his story of his startup in the professional cleaning industry. And it is a doozy!! When a person finally comes to terms with how he will live his life and learns lessons along the way by just listening and doing what he has been trained and taught to do.
Bob has a unique angle on being a product of the industry, absorbing lessons like a sponge and keeping himself focused on making his way in professional cleaning. He has a remarkable feel for human nature and inspires everyone around him.
Along with his wife, Linda, Kettle Moraine Professional Cleaners, Inc. has a fabulous reputation for getting the job done because no one will ever out work him, however he has learned to delegate and not micro manage as the second generation begins to take over the company.
"Hard Work Pays Off!"
BK Semandic came to the US from Serbia and decided to make a life here. He has an appreciation for the land of opportunity. And what an opportunity it has been! BK applies himself through the power of visualization and creating a future that is attainable.
He tells his startup story from learning the language to understanding how the cleaning and restoration industry actually works. Along the way he breaks many of the traditional rules that we commonly associate with operating and managing a cleaning and restoration company.
He inspires us with some powerful messages on how people should treat each other and how a responsible manager takes ownership of problems and create solutions to get things accomplished. This is a very inspirational story that needs to be heard!
"This Business Is Not All Rainbows and Happy Times, This Is Hard Work"
Listen as Rick Love shares his inspirational journey through the cleaning and restoration industry. When asked why he chose this industry, Rick’s answer - “it chose me!” I think a lot of us can relate to this sentiment.
Rick was truly inspired to support his young and growing family and found this industry a sound way to accomplish that goal. Rick progressed through his career to work as a supplier, corporate restoration franchise employee, and large manufacturing (cleaning equipment) sales manager. All while staying connected to the industry that he feels so passionately about.
Unbelievably, he returned to own his own restoration franchise after 20 plus years away from the day to day operations of a restoration business. His success in that second venture, and his operational and financial goal setting for that operation is what a lot of us dream of for our own businesses.
Listen as Rick Love tells us exactly how he did it.
"Textiles Are Textiles Whether You Wear Them Or Walk On Them"
Ruth Travis explains her career in the professional cleaning and restoration industry. Fashion design was the early goal and realizing she could not be a part of the fashion industry in Chattanooga, TN, she opted for carpets and rugs.
First working for Fiber Seal in the 1980's, she found her calling with textiles you walk on and fell in love with rugs and their beauty and history. She has led several junkets over to the Middle East to rug shop and help other rug cleaners understand how these beautiful textiles are constructed.
Her world class knowledge of all things rug related helped her as an IICRC Rug Technician Instructor for many years. Her knowledge of color and fashion helped her become a Color Repair Instructor also for IICRC.
Ruth takes great pride to be a volunteer with the IICRC, reaching the point of ChairPerson of the Board of Directors in her lengthly volunteer career with many different industry trade organizations as well as the IICRC.
Invaluable info & compelling stories
The Keep It Clean podcast is full of gems from industry leaders, and is a must-listen for those in the professional cleaning industry. Dane is a great host and brings out the best in his guests. I appreciate being able to learn from the top performers and apply the life lessons in the industry to my own work and look forward to every episode.