An interview with Rodney Bolton on how keeping employees engaged is a key tool for a happy work environment.
Geoff Johansing is speaking with Rodney Bolton (HR Bizz). HR Bizz' services are designed to make a company function more efficiently and effectively. He works with a vast array of clientele ranging from local, national and international companies providing them with human resource strategies to propel them to the next level. His focus on employee satisfaction and getting the right people in the right positions has allowed his clients to achieve their desired results. By using tools such as evaluating the climate or tone of a company, surveys, attendance, how well employees work together, how well management and employees interact together and encouraging team-building exercises you promote an environment where employees are happy and engaged.
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About Rodney Bolton
Chief Executive Officer
Los Angeles, CA
Website: HR Bizz
GEOFF JOHANSING: Hello everyone. I am Geoff Johansing, here again with another video for my happy employees. I work with Insurance Office of America, serving middle market industries. Those 100-plus employees and million-plus in revenue are the clients that I'm looking for. And I'm here today with Rodney Bolton. Rodney Bolton owns HR Biz, and thank You, Rodney. Would you like to introduce yourself?
RODNEY BOLTON: Thanks for having me Geoff. I'm Rodney Bolton, from HR Biz. HR Biz is a human resource consulting firm located in Los Angeles, California. We're a broad-based consulting company, and our core function is human resource management, strategic analysis, and creating an environment for happy employees.
GJ: All right, Rodney, well...
RB: Thank you.
GJ: Hey, I've got a few questions I'd like to talk to you about and I'll ask you and see how you can align.
GJ: How do you define and measure employee engagement?
RB: So, when you're looking at employee engagement, Geoff, what we like to look at is how well do the employees work together? How well do employees work together in different channels? Are they coordinating well or is there any turmoil in the workforce? We also like to know exactly where is that medium between workers and management? It's a critical junction where work always intersects with people. Our goal is to make sure when the two meet, management and employees, that there's a happy medium.
RB: So the definition is always, right, are workers happy?
GJ: Alright, and then, what should employers do to make sure that their employees are engaged? How do you see yourself handling that?
RB: Well, I think the first thing you do, you have to really engage the climate. Take climate surveys. You can use, there's a lot of tools out there now that you can use to really measure employees to see if they're happy. You can also look at attendance. Attendance is a very good barometer. You know, you'll find that employees that are engaged readily come to work. You also can look at turnover. Turnover is a tremendous tool in evaluating how successful your company is. We know that there is a triangle, and that triangle at the top is turnover, and the bottom is retention, and on the left is engagement. So you need to always align turnover, engagement, and attendance. And you'll always be able to measure how well your employees are doing.
GJ: Now, when you refer to climate what exactly does that mean?
RB: So climate tells me, just like it would in any other situation, warm or cold.