102 episodes

The podcast "Law Firm Marketing Catalyst" aims to fuel revenue growth through thought-provoking interviews with forward-thinking lawyers, law firm management, and legal marketers who bring fresh perspectives and innovative approaches to marketing. Your host, Sharon Berman, founded Berbay Marketing & Public Relations more than two decades ago. Since then, the firm has implemented programs for both plaintiff and defense firms across a range of practice areas and industries.

Law Firm Marketing Catalyst Sharon Berman

    • Business
    • 5.0 • 6 Ratings

The podcast "Law Firm Marketing Catalyst" aims to fuel revenue growth through thought-provoking interviews with forward-thinking lawyers, law firm management, and legal marketers who bring fresh perspectives and innovative approaches to marketing. Your host, Sharon Berman, founded Berbay Marketing & Public Relations more than two decades ago. Since then, the firm has implemented programs for both plaintiff and defense firms across a range of practice areas and industries.

    Episode 102: Hiring During the “Great Resignation”: How to Find Talent When the Market Is Tough with Diane Bravermann, Owner & Founder of YourHRedge

    Episode 102: Hiring During the “Great Resignation”: How to Find Talent When the Market Is Tough with Diane Bravermann, Owner & Founder of YourHRedge

    What you’ll learn in this episode: Why offering a flexible work environment is the best thing a company can do to entice talent Why the “Great Resignation” isn’t necessarily due to younger workers quitting What interview questions to ask to see behind a candidate’s rehearsed answers When employers should look past red flags to hire a candidate with potential Why references are not as valuable as they once were About Diane Braverman 
    Diane has more than 20 years of corporate human resources experience assisting businesses with varying human resource needs. She is the founder of YourHRedge, a human resources consulting company with expertise in developing robust infrastructures, crafting comprehensive policies and procedures, employee handbook and spearheading special projects to secure continuous improvement.
    Diane’s professional experience spans a broad range of industries – automotive parts and products, venture capital, hospital, marketing and public relations, architectural, real estate and more. Her professional experience is complemented by her undergraduate in business, certifications in human resources management and strengthened by specialty training in emotional intelligence and targeted selection (behavioral based interviewing).
    Prior to founding YourHRedge, Diane was appointed as an operations manager for a start-up nonprofit organization to establish infrastructures achieving the goal of becoming fully operational. Additional projects included writing company policies, creating job descriptions, designing a performance management process (performance review, performance development and performance improvement).
    Diane has also served for six years as a hands-on board member for a non-profit organization. As a board member, Diane played a key role in the successful merger of two local non-profit organizations with similar program and services. Succeeded in establishing a new functional organizational structure with enhanced and expanded programs, identified staffing deficiencies and opportunities, developed job descriptions, implemented pay increases for equity and consistency, and crafted a series of communications to help acclimate employees to their new work environment.
    Additional Resources
    Diane Braverman LinkedIn
    Transcript:
    Like many other industries, professional services firms are struggling to find and retain qualified candidates in the wake of the “Great Resignation.” It’s a challenging hiring market, but that doesn’t mean employers are totally out of luck. Recruiter Diane Braverman has helped numerous professional services firms find the right talent, even when it seemed like a qualified candidate would never appear. She joined the Law Firm Marketing Catalyst Podcast to talk about what employers need to change to attract and keep top talent; why a flexible work environment became job seekers’ number one request; and why sometimes companies should take a chance on an imperfect candidate. Read the episode transcript here. 
    Sharon: Welcome to the Law Firm Marketing Catalyst Podcast. Today I am pleased to welcome Diane Braverman. Diane is a recruiter who’s successful not only because of her personality, which facilitates understanding people, but also because she puts the experience and knowledge she gained in the corporate world to work, which enables her to see her clients’ perspectives from both sides of the desk. As we know, recruiting employees is one of the biggest challenges employers face, and recruiting candidates who have the characteristics for their positions is even more of a challenge. Today, Diane is going to tell us about her journey and give us tips about what we need to know about recruiting. Diane, welcome to the program.
    Diane:   Hello, Sharon. Thank you. It’s nice to be here.
    Sharon: So glad to have you. Tell us about your background and how you got into recruiting.
    Diane:   Certainly. I have been in the human resources space for over 20

    • 33 min
    Episode 101: “Ready-Made Marketing” Takes the Headache Out of Small Business Marketing

    Episode 101: “Ready-Made Marketing” Takes the Headache Out of Small Business Marketing

    What you’ll learn in this episode: Why the pandemic inspired Evon and Lori to write their book, “Ready-Made Marketing” Why it’s a misconception that marketing has to be expensive and time-consuming How Evon and Lori vetted the technology resources recommended in the book Why so many small businesses struggle with marketing How to access automation tools to make marketing easier About Evon Rosen
    Evon is a strategic and creative marketing professional specializing in financial and legal services, healthcare, and real estate. Her highly-creative and fresh ideas help develop brands, increase market share, facilitate client retention, and improve processes. Evon has held executive marketing positions at both public and privately held companies that include City National Bank, First Federal Bank of California, Celtic Capital Corporation and the Peak Corporate Network.
    Evon is the first two-time recipient of the Commercial Finance Association’s Essay Award and has had numerous articles and white papers published. She was a featured speaker at L.A. Direct Marketing Day, and received the U.S. Festival Association Award for Creative Excellence. She received both her undergraduate degree and California Teaching Credential from the University of California, Los Angeles (UCLA).
    About Lori Berson
    For over 20 years Lori has developed break-through strategies effectively integrating marketing automation, demand generation, sales enablement, branding, interactive media, advertising, email, social media, print, outdoor, video, events, and promotions, for many of the country’s leading marketers, including Anthem, Charles Schwab, Disney, Dole, Lexus, Seinfeld, and Coldwell Banker. Her remarkable business acumen, creative talents, and knowledge of emerging technologies have contributed to the success of these organizations and more.
    Lori began her career at a variety of advertising agencies, including Diener, Hauser, Bates, Needham, Harper and Steers, and Asher/Gould. She established the in-house creative department (servicing the automotive industry) at the Los Angeles Herald Examiner. Lori then went on to create advertising for the major studios (Paramount, Disney, Fox, and Warner Brothers), entertainment public relations firms, and celebrity management companies, at The Hollywood Reporter, and designed for Seinfeld, Lilo and Stitch, Oprah, The Wheel of Fortune, Entertainment Tonight, The Disney Channel, Cheers, Family Ties, Fantasy Island, Beethoven, Charlton Heston, Shirley Jones, and Martin Sheen.
    As a member of the faculty at the University of California, Los Angeles (UCLA) and Art Center College of Design (her alma maters), Lori teaches Advertising Concepts, Design, Email Marketing, Social Media Marketing, Video Marketing, Landing Page Design, and How to Manage a Photo Shoot.
    Photos:

    Additional Resources:
    Lori Berson LinkedIn: Lori Berson
    BersonDeanStevens LinkedIn: BersonDeanStevens
    Evon Rosen LinkedIn: Evon Rosen
    Ready-Made Marketing
    Transcript:
    The pandemic may have left many small businesses with limited marketing support and budgets, but that doesn't mean marketing is out of reach. That’s what marketing experts Evon Rosen and Lori Berson wanted to prove with their new book, “Ready-Made Marketing For Business Owners, Business Professionals and Independent Contractors.” The book features hundreds of templates and technology recommendations that professionals with little time and budget can easily leverage for immediate results. Evon and Lori joined the Law Firm Marketing Catalyst Podcast to talk about their motivations to write “Ready-Made Marketing”; how to use the book effectively; and why even professionals with no marketing experience should learn how to market their businesses. Read the episode transcript here.
    Sharon: Welcome to the Law Firm Marketing Catalyst Podcast. Today, we’re talking with Evon Rosen and Lori Berson, coauthors of the recent book, “Ready-Made Marketing For Busine

    • 27 min
    Episode 100: Why Now Is the Perfect Time to Refresh Your Law Firm Policies with Marcia Watson Wasserman, Founder and President of Comprehensive Management Solutions

    Episode 100: Why Now Is the Perfect Time to Refresh Your Law Firm Policies with Marcia Watson Wasserman, Founder and President of Comprehensive Management Solutions

    What you’ll learn in this episode: What law firm culture is, and why it affects clients as much as it affects staff Why law firms should look at their policies with fresh eyes post-pandemic How firms can use technology to enhance communication When it makes sense for firms to use a hybrid work model, offer hoteling, or open smaller satellite offices How to maintain firm culture when staff is remote About Marcia Watson Wasserman
    Marcia Watson Wasserman is a published author and co-author of the books: Law Office Policy, Procedures, and Operations Manual – Seventh Edition (ABA 2022), and Lawyers as Managers: How to Be a Champion for Your Firm and Employees (ABA 2017).  She is a Fellow in the College of Law Practice Management, one of an elite number of consultants who have earned this honor. Marcia serves as Columns Editor on Law Practice magazine’s editorial board and is a member of the Publishing Board of the ABA’s Law Practice Division. Additionally, Marcia frequently presents law practice management topics for legal and business conferences while also contributing articles on law practice management to leading legal publications.
    Prior to founding Comprehensive Management Solutions, Inc. in Los Angeles, Marcia served for over 15 years as Chief Operating Officer and Executive Director for several national and local law firms, including an AmLaw 200 firm. Earlier in her career, she served as Director of Law Firm Services and Director of Client Advisory Services for two, mid-sized CPA firms in Southern California.
    Additional Resources:
     
    LinkedIn: https://www.linkedin.com/in/marciawwasserman/
    Website: www.comprehensivemgmt.com
    Law Office Policies, Procedures, and Operations Manual, Seventh Edition
     Lawyers as Managers: How to Be a Champion for Your Firm and Employees 
     
    Transcript:
    After decades of incremental change, the pandemic forced many law firms to embrace technology, rethink work traditions, and evaluate their culture almost overnight. According to law practice management consultant Marcia Watson Wasserman, these changes have been a net positive, even though they’ve raised new questions about how to manage a law firm in the post-pandemic landscape. She joined the Law Firm Marketing Catalyst Podcast to talk about how firm culture trickles down to clients; what technology firms should be investing in; and how firms can embrace remote work. Read the episode transcript here. 
    After decades of incremental change, the pandemic forced many law firms to embrace technology, rethink work traditions, and evaluate their culture almost overnight. According to law practice management consultant Marcia Watson Wasserman, these changes have been a net positive, even though they’ve raised new questions about how to manage a law firm in the post-pandemic landscape. She joined the Law Firm Marketing Catalyst Podcast to talk about how firm culture trickles down to clients; what technology firms should be investing in; and how firms can embrace remote work. Read the episode transcript here.  
     
    Sharon: Welcome to the Law Firm Marketing Catalyst Podcast. Today, my guest is Marcia Watson Wasserman, Founder and President of Comprehensive Management Solutions. Her company provides COOs with to-go law practice management consulting and coaching services to boutique and midsize law firms and their managing partners. Marcia is also coauthor of several books on the subject of law firm management. Her most recent book, coauthored with consultant Cynthia Thomas, is the seventh edition of “Law Office Policy, Procedures, and Operations Manual,” published by the American Bar Association. Today, we’ll look at how efficient law office management facilitates good marketing. Marcia, welcome to the program.
     
    Marcia: Thanks for having me, Sharon, 
     
    Sharon: So glad to have you. As I was saying, it’s such an accomplishment to have not only coauthored this book, but to have a list of books you’ve coaut

    • 26 min
    Episode 99: Become a Stronger Writer with Tips from an Expert Writing Coach, Elizabeth Danziger

    Episode 99: Become a Stronger Writer with Tips from an Expert Writing Coach, Elizabeth Danziger

    What you’ll learn in this episode:
    Why getting your message across is the most important goal of writing How strong writing skills help people move up in their careers  How to remove filler words from your writing Why proofreading is necessary, even if it’s not important to you personally Elizabeth’s top three tips for clearer writing About Elizabeth Danziger
    Elizabeth Danziger, the founder of Worktalk Communications Consulting, is a seasoned written communications expert with over 30 years of experience. She has a longstanding reputation for training people to become compelling, confident writers. Danziger is the author of four books published by major publishers, including Get to the Point!, a text on business writing initially published by Random House. Her work has also appeared in many magazines, including Personnel Journal, Journal of Accountancy, and other national publications.
    She enables people to wield the power of words to enhance their credibility and catapult ahead in their careers.
    Additional resources:
    Facebook is www.facebook.com/upworktalk
    LinkedIn: www.linkedin.com/elizabethdanziger
    Twitter: www.twitter.com/writaminlady

    Love it or hate it, writing is a daily part of our lives. And according to author, writing consultant and communications expert Elizabeth Danziger, people who write well are more likely to advance in their careers. That’s why she founded Worktalk Communications Consulting, a firm that trains professionals to write clearly and confidently. She joined the Law Firm Marketing Catalyst Podcast to talk about the importance of rereading; the power of language; and her tips for stronger writing. Read the episode transcript here. 
     
    Sharon: Welcome to The Law Firm Marketing Catalyst Podcast. Today, my guest is Elizabeth Danziger, head of Worktalk Communications. Worktalk prepares teams to write clearly and confidently so they can strengthen their credibility, increase their influence and generate new possibilities. Liz is also the author of the book “Get to the Point! Painless Advice for Writing Memos, Letters and Emails Your Colleagues and Clients Will Understand.” Worktalk also has a very interesting newsletter called “Writamins,” and it’s chock full of interesting information you’ll want to know. Make sure to sign up for it. We’ll have a link at the end of the program. Today, Liz will be talking about how we can make the best use of language. Liz, welcome to the program.
     
    Elizabeth: Thank you. It’s a pleasure to be here.
     
    Sharon: So glad to have you. Every time I read what you’ve written, I go, “Oh my god, it’s so useful.” I have to say, I took a course from Liz years ago and the one thing I always do—Liz, I don’t know if you still have my emails, but you did get me to reread my emails before I sent them.
     
    Elizabeth: Great!
     
    Sharon: I still do that. I always remember that, because you’re right. You catch things you didn’t realize were there. 
     
    Elizabeth: Oh, that’s wonderful. 
     
    Sharon: Tell us about your career path. Were you always into words and grammar? Was that always of interest to you?
     
    Elizabeth: When I was a child, I wanted to be a doctor, actually. I wanted to be a physician, but I also always loved to read. I remember my mother yelling at me, like, “Why don’t you go out to play?” and I’d be like, “No, I want to read.” I’ve always been a great reader. Then, when I got to college and hit organic chemistry and calculus, I thought, “Well, maybe my skills are better suited elsewhere,” and I became a writer. 
     
    My first book was published when I was 25, and it did well domestically and internationally. Then I wrote two more books, including “Winning by Letting Go,” published by Harcourt Brace Jovanovich. I wrote for all the women’s magazines, and then I decided I wanted to work with people who were doing real things in the real world and making life happen, and not necessarily

    • 24 min
    Know the Business: Tips on Building Relationships with In-House Counsel with Amy Yeung, General Counsel & Chief Privacy Officer for Lotame

    Know the Business: Tips on Building Relationships with In-House Counsel with Amy Yeung, General Counsel & Chief Privacy Officer for Lotame

    What you’ll learn in this episode:
    Why Amy onboards new law firms with a day of learning, and why familiarity with the business is crucial for long-term relationships with law firms  Why it is beneficial to have parallel relationships between the level of law firm associates and the level of in-house counsel Why law firms that are passed over by in-house counsel in the first round shouldn’t give up on forging a relationship How junior attorneys can build relationships with in-house counsel without overstepping boundaries Why diversity and inclusion is more than just a buzzword About Amy Yeung
    Amy Yeung is General Counsel and Chief Privacy Officer, for Lotame, the world’s leading unstacked data solutions company. Recognized as an expert in digital data and privacy, Yeung was previously Deputy General Counsel at Comscore, which she successfully helped guide through a corporate crisis. She also served as Vice President of Legal at Dataminr and Assistant General Counsel for ZeniMax. Yeung earned a J.D. from Duke University School of Law and a B.A. in political science from the University of Chicago.
    Additional resources:
    Amy Yeung’s LinkedIn: https://www.linkedin.com/in/amy-yeung-0518883/
    Lotame -
    Website: https://www.lotame.com/
    Facebook: https://www.facebook.com/LotameSolutions
    LinkedIn: https://www.linkedin.com/company/lotame/
    Twitter: https://twitter.com/lotame
    Law Firm Marketing Catalyst Podcast
    The relationship between law firms and in-house counsel is complex, but it boils down to one thing: how well each party understands the other. That’s a lesson Amy Yeung, General Counsel and Chief Privacy Officer at Lotame, has learned all too well during her time as in-house counsel. She joined the Law Firm Marketing Catalyst Podcast to talk about how she selects the law firms she works with, how junior attorneys can prepare for partnership, and why diversity and inclusion isn’t just a fad. Read the episode transcript here.
    Sharon: Welcome to the Law Firm Marketing Catalyst Podcast. Today, my guest is Amy Yeung, General Counsel and Chief Privacy Officer at Lotame Data Management. The Lotame Data Management platform is a data collection application that gathers and unifies audience data from a plethora of sources such as blogs and websites as well as offline information. Today, we’ll hear more about that as well as how Amy evaluates and selects outside counsel. Amy, welcome to the program.
    Amy: Thank you so much. I’m delighted to be here.
    Sharon: Thank you so much. It’s great for you to talk with us. Give us an overview of your career path. You’re quite accomplished.
    Amy: You’ve very kind and generous, thank you. I went to law school, and from that, I clerked in the Delaware Court of Chancery under Vice-Chancellor Parsons, which was a phenomenal experience and gave me a chance to look at corporate law and corporate law litigation. After that, I joined the wonderful firm of Wilmer Cutler Pickering Hale and Dorr, where I was in a very broad securities group that included regulatory litigation enforcement as well as some corporate work. It was from that point in time that I took, let’s call it, an early detour. 
    These days it’s a little different, but at that time, going in-house was not expected, certainly not at those mid-level years. I spent nearly seven years at my first in-house counsel role. They were a publisher, and I helped them expand it for print and software across to a global platform. It was a phenomenal experience. I really enjoyed it. I think for all the lawyers and law firm individuals in the audience, it was a great way to get your chops and have an opportunity to work through a variety of issues, for me, squarely in the software and data space. During that time, I became a subject matter expert in data privacy and product counsel, which I mentioned. These days it has a name and phrase; back then, not so much. I also gained understanding of hardware, software, intell

    • 45 min
    Fuel Your Firm’s Growth by Tapping into the Hispanic Market with Founder and President of Abogados NOW

    Fuel Your Firm’s Growth by Tapping into the Hispanic Market with Founder and President of Abogados NOW

    What you’ll learn in this episode:
     
    How tapping into the Spanish-speaking market can fuel new growth for law firms  
    Why simply translating a website or marketing copy into Spanish isn’t enough to connect with the Hispanic market Why a Spanish-language marketing strategy that works in Los Angeles may not work in San Antonio or Miami  When to create a Spanish sister website and brand strategy for your firm How to work with Spanish-speaking clients—even if you don’t speak Spanish   
     
    About Hugo Gomez
    Hugo Gomez is Founder and President of Abogados NOW, a national bilingual digital marketing consultancy exclusively exclusive to attorneys. The company was founded in Los Angeles in 2018 and has since expanded nationally to help law firms reach Spanish-speaking markets throughout the U.S. 
    Additional resources:
    LinkedIn: https://www.linkedin.com/in/hgomezmktg/ 
    Abogados NOW website: https://www.abogadosnow.com/
    Facebook: https://www.facebook.com/abogadosnow
    Twitter: https://twitter.com/abogados_now 
    Law Firm Marketing Catalyst Podcast
    Spanish speakers in the U.S. need lawyers, and lawyers need new clients—but these two groups often fail to connect due to barriers in language and culture. Hugo Gomez set out to solve this problem by founding Abogados NOW, a legal marketing firm that specializes in the bilingual market. Hugo joined the Law Firm Marketing Catalyst Podcast to talk about why Spanish digital media presents a cost-effective opportunity for growth; how to choose the best website and brand strategy to reach bilingual clients; and how you can reach Spanish speakers, even if you don’t speak Spanish yourself. Read the episode transcript here.  
    Sharon: Welcome to the Law Firm Marketing Catalyst Podcast. Today, my guest is Hugo Gomez, founder of Abogados NOW. The firm specializes in legal marketing, working with their client law firms to help them maximize their share of the bilingual market. Today, we’ll hear all about Hugo’s path and how the firm works with clients. Hugo, welcome to the program.
    Hugo: Thank you so much for having me, Sharon. I’m super excited to be here.
    Sharon: I’m so glad to have you. Tell us about your career path. Did you want to go into law?
    Hugo: No, I was actually working in personal and commercial finance for most of my early career, doing a lot of high-volume lead generation. Those are great organizations I worked with. They were super fun, but having done most of what I could do in the financial sector, I wanted a new challenge. I was fortunate enough to get a role as a director at one of the nation’s largest lead generators for attorneys. What I learned very quickly was that there’s an opening in the market to advertise in Spanish on behalf of attorneys. After learning about the legal industry a little more, I decided to start Abogados NOW to empower smaller firms, sole practitioners and medium-size firms to own their marketing, to grow on their own terms, essentially to have their own lead generation sources in Spanish that most attorneys simply do not have.
    Sharon: Do they not have it because they think it’s going to cost too much, they’re too small, they don’t know how to do it? What is the opening you saw?
    Hugo: Yeah, most attorneys largely advertise in English because digital marketing agencies, all they know is advertising in English. The opening we saw was that the fastest-growing audience segment is Spanish-speaking consumers in the United States, and there wasn’t anyone really giving attorneys specific strategies to connect with these consumers authentically. And I say authentically because a lot of attorneys, when they attempt to advertise in Spanish, they’ll simply translate their marketing into Spanish. We all know what works in Spanish won’t work in English, and vice versa. The opening we saw, the opportunity we saw, was the ability to connect attorneys to these communities the right way, the authentic way,

    • 23 min

Customer Reviews

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6 Ratings

Happy Lawyer ,

Good concepts usefully applied

Hearing the different perspectives from her speakers makes this real for me in my management role.

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