Lead the People Matt Poepsel, PhD

Adam is the Chief Product Officer of The Predictive Index. He joined PI when the talent optimization leader acquired Charma where he was co-founder and CEO. Previously, Adam was part of the founding team and President/CMO of NextRoll which he helped build from 3 to over 500 employees and $0 to over $200m in revenue.

Top 3 Takeaways


Growing pains are real. As we find success and add more customers and employees, things get complex in a hurry. Be vigilant around breakdowns in communication and execution as you grow.
Don’t make assumptions. When we promote high-potential people into management roles, we often assume they will be natural leaders. Instead, we need to give them the training, tools, and templates they need to succeed in this new people-first role.
Make it easy. Being a manager is stressful. When we provide them with solutions that streamline and automate certain aspects of their role, we preserve their energy and enthusiasm to execute the strategy and engage their people.

From Our Sponsor

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at predictiveindex.com. 

From the Source

“The thing that I really found challenging is that as we grew, the expectations evolved from being in that swim lane and focusing on your expertise—and I'm kind of a product minded entrepreneur—to evolving to start to manage teams and then not just manage teams, but manage managers who are managing teams. And that scaling process is pretty unnatural.”

“The skillset of being a manager is that just that: it's an actual skillset and it's not just, ‘Oh, you do your regular job and then manage people on the side.’”

“The skillset of being a manager is not something that's automatic. It's not something that's necessarily always obvious, and it's a place where software could play a role in guiding people to best practices and guiding them to do the things that would help them be a better manager.”

“People want predictability. They want to know that these activities in terms of check-ins and, having one on ones and follow through and commitments and feedback and guidance and clarity on their objectives and priorities… Those are just universal, no matter how or where you work.”

“One of our core principles is making best practices automatic. And so taking that mental overhead and friction off of doing the things that you should be doing as a manager. Having to wing it every time and feel like you're kind of entering into a freestyle rap battle, every time you go into a one on one is stressful.”

Connect with Adam

Website: http://www.predictiveindex.com/perform

LinkedIn: https://www.linkedin.com/in/adamberke/

AmberLyn Bryant is a passionate advocate for transforming workplaces into havens where employees are not just heard, but truly valued and empowered. Drawing from her personal journey navigating toxic and thriving work environments, she is on a mission to guide businesses in creating intentional employee experiences that fuel growth, engagement, and loyalty.

Top 3 Takeaways


Know thyself. Self awareness is a gift. Ensure that you’re creating a culture where workers want to learn about their natural tendencies and potential snags.
Slow down to go fast. When welcoming a new hire or standing up a new team, resist the urge to dive right into the work. Take a few minutes to learn about one another to accelerate long-term performance and cohesion.
Partner up. Optimal organizations get that way due to a strong partnership between line of business leaders and HR partners. People dynamics are too complex to leave to chance, so work together to help one another succeed.

From Our Sponsor

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at predictiveindex.com.

From the Source

“I had my fair share of working in those toxic environments and trying to push through and find your way in life and that passion that really fulfills you.”

“What really works, at least for us, is that we really start to understand who a person is. And so then that helps you to be able to approach any one on one meeting, any conflict, any just regular hangout sesh with being able to really personalize information to people, at least for me in an HR way. But then in a meeting situation, it's great because it helps to really understand the whole person.”

“I had an employee that worked at a different position, moved over to another one, and now is partnered with somebody who would be a new manager. And the very first thing I did was get into the PI, talk about the data, and it's really been actually mind blowing… The development has just been so much quicker and they’re so much more on the same page and they know what the other one needs. It's just more clear.”

“The first thing I do is build relationships and make sure that these managers know that they can trust me and that I'm here to help them move forward.”

Connect with AmberLyn

LinkedIn: www.linkedin.com/in/amberlyn-bryant-54178840

Website: www.amberlynsolutions.com

Leveraging two decades of expertise in coaching, talent development, and people operations, Akkshada Maniyan leads Learning and Organizational Development for Innova Solutions, a global digital transformation solutions provider. Akkshada has worked with renowned global firms including IBM, GlobalFoundries, Amazon, and Deloitte driving talent programs for over 50,000 employees. She has optimized her background as a Columbia University Certified Executive Coach and mastery in incorporating various personality assessment tools to impact over 10,000 leaders and learners. A published author, she regularly shares her wisdom on leadership, change, and curiosity with followers across various platforms.

Top 3 Takeaways


Seek agility. The future is uncertain, so we need to be flexible. Embrace a culture of testing and iteration that builds on established principles and practices without being constrained by them.
Will over have. When building a team, don’t get too hung up on demonstrated experience. High potential performers who have the will to do the job will adapt and persevere when given the chance.
Get down to business. As a support function leader, you likely find your work very interesting. Ensure that you can draw a thick line to how what you do drives business results.

From Our Sponsor

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at predictiveindex.com.

From the Source

“in a company that's not that well established or that is growing, there's much more of a starter mindset. Amazon in particular I want to call out as they have a Day One mindset. Every day is Day One. They like to keep their founder’s mindset and attitude.”

“Companies that tend to go above and beyond to look at learning in a less established way and more of an experimental manner? It tends to be a lot more fun.”

“I chose people not necessarily strong with a learning background, but more of a sociology background, anthropology, or somebody who was interested in learning. People who are passionate about really making a difference in somebody's life. That's all we really looked for.”

“There are no set learning skills. Maybe instructional design. Yes. Right. Maybe some specialized skills within L&D/OD. Yes. But you can coach people. You can really empower your team members to get better.”

“The real magic is finding the will. If anybody who has the will to want to do more, they'll always find a way, and our job is only to enable them.”

“I've implemented a QBR system so each learning business partner, along with the learning delivery lead or the facilitator, they present results on a quarterly basis to the business teams using a dashboard. So we're very metrics driven.”

Connect with Akkshada

Book: https://www.amazon.com/Serial-Influencer-Akkshada-Maniyan-ebook/dp/B0CW2WX86M

LinkedIn: https://www.linkedin.com/in/akkshadamaniyan/

Krishna Rajagopal served as the Chief Operating Officer and managing partner of a small manufacturing company in the Chicago land area. Now he provides strategic vision, direction, and corporate governance that helps other manufacturers achieve aggressive growth while maintaining profitability. He’s the Chief Facilitator of Great Outcomes at Narish International

Top 3 Takeaways


Rise up. While it can be tempting to spend all your time solving day-to-day problems, your role as a business owner is at another level. Make time to work on your business and not just in it.
Seek advice. When you spend nearly all your time inside your own four walls, you may lose perspective. It’s very likely that the problems you’re facing have already been solved by somebody else. This is where an outside consultant can help.
Play the long game. Manufacturers should emphasize the long-term prospects employees can expect. For the right candidate, stability and consistency are exactly what they want most.

From Our Sponsor

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at predictiveindex.com.

From the Source

“In small businesses especially, owners tend to be in the weed. So they're constantly working in the business as opposed to on the business.”

“It's really important for business owners and managers to remember that almost everything doesn't have to be invented from scratch.”

“When you're a CEO or president of a company, you tend to think that you're alone. So it's really important to reach out and walk through and talk through processes and ask for help, and if you do not know something, say you do not know.”

“The biggest challenge that I think we have around us is to find the right people to do the right job.”

“For me, it's all about, it's all about making sure we understand the person and making sure we provide the environment that makes them successful.”

Connect with Krishna

LinkedIn: https://www.linkedin.com/in/krishnarajagopal/

Website: http://www.narishintl.com

Phil Wesbury is Vice President at Builtech Services, LLC focusing on business development. He leads Builtech’s business development initiatives across the country with an emphasis on delivering sustained growth across all of Builtech’s key verticals and areas of operation. Phil works with local, regional, and national clientele specializing in Retail, Multifamily, Education, Office, Hospitality, and Industrial development. He thrives on Builtech’s entrepreneurial spirit and dedication to doing what’s right.

Top 3 Takeaways


Awareness opens doors. Where we lack self-awareness, we invite confusion and frustration. Tools like those from The Predictive Index raise understanding and open dialogue.
Hit the pause button. When friction arises, call time out. Ask yourself what’s really contributing to the escalation. Competing styles and goals are often the culprits.
Look at all sides. An investment in talent optimization produces a hard return in the form of performance and reduced turnover but don’t sleep on the so-called “soft” benefits of a better working experience for all.

From Our Sponsor

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more about Builtech's journey at predictiveindex.com.

From the Source

“If you're okay with being self aware, and you can kind of make fun of yourself a little bit, no matter what PI profile you have, in different situations, you're going to have strengths and weaknesses.”

“When there's a pinch point, and we're having friction, and we're like, ‘My gosh, why aren't we getting along right now?’ then you can kind of point to the fact that, ‘Hey, you're detailed. I'm not.’ And you acknowledging it goes a really long way.”

“We had these flashpoints of stress. Our business cycles really quick, sometimes it can be really slow, and there are so many competing dynamics that affect my world and every other department.”

“If you can drop your unplanned attrition, if you can cut that in half…that’s a pure return.”

“‘Hey, does it feel like we're getting along better?’ Put whatever dollar value you want on it. It's a lot easier to go to work and be productive when you're not stressed through your eyeballs because you're dreading having to battle through a challenge with somebody who doesn't see the world the same as you. And I think that's worth a heck of a lot of money.”

Connect with Phil

Website: http://www.builtechllc.com

LinkedIn: https://www.linkedin.com/in/philipwesbury

Dr. Steven G. Rogelberg, an organizational psychologist, holds the title of Chancellors Professor at UNC Charlotte for distinguished national, international and interdisciplinary contributions. He is an award-winning teacher, has over 200 publications, been cited well-over 10,000 times in the academic literature, and was recipient of the very prestigious Humboldt Award for his research on meetings. Adam Grant has called Steven the world’s leading expert on how to fix meetings.

Dr. Rogelberg's previous book, The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance (Oxford) has been on over 25 best of lists including being recognized by the Washington Post as the #1 leadership book to watch for, His new book, Glad We Met: The Art and Science of 1:1 Meetings came out in January and is already receiving tremendous praise including a SHRM Top 12 Workplace books recognition. He was the inaugural winner of the Society for Industrial and Organizational Psychology (SIOP) Humanitarian Award and just finished his term as President of SIOP, the largest professional organization in the world for organizational psychology.

Top 3 Takeaways


Make the time. 1:1 meetings are too often an afterthought. This is a miss since these meetings offer a unique opportunity to boost employee performance and commitment while helping the manager exercise their personal values.
Open the door. While the manager should own the meeting cadence, the direct report should be allowed to own the meeting agenda. You can get a status update whenever you like, but the 1:1 offers a unique opportunity for a direct report to have their needs met.
Get it in writing. When you document your discussion notes and action items, you’re doing more than practicing good meeting hygiene. You’re demonstrating to your direct report that you sincerely care about their perspective and welfare.

From our Sponsor

The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. More than 60 years of proven science, software, and a curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, foster engagement, and inspire greatness in their people anywhere in the world. More than 10,000 clients and 480+ partners use PI—including Nissan, Citizens Bank, Subway, Blue Cross Blue Shield, and Omni Hotels—across 90+ countries. Learn more at predictiveindex.com.

From the Source

“As an organizational psychologist, I'm just drawn to study pain at work and try to identify science that can help rectify it. And clearly, meetings are a fabulous target when it comes to pain.”

“When I'm talking about a one on one meeting, what I'm talking about is a regular recurring meeting between a manager and their directs that's orchestrated and facilitated by the manager, but it's not for them. It's for their directs.”

“When you do these right, employees are more engaged. They're more successful. They're more aligned. They thrive more. They're good for you! They're really good for managers because when their people are successful, that's a direct reflection on the manager.”

“It often comes from these that the manager says, ‘okay, I'll do X, Y, and Z.’ And the employee says, ‘I'll do X, Y, and Z.’ And then there's just clarity around that handshake of sorts of commitments. And then ideally you take notes, because you want to capture the conversation, but also note taking is a really great signal. When an employee sees you taking notes physically with your hand on a piece of paper, they think that you really cared about that conversation.”

Connect with Steven

Glad We Met (book): https://www.amazon.com/Glad-We-Met-Science-Meetings/dp/0197641873/

Website: http://www.stevenrogelberg.com

LinkedIn: http://www.linkedin.com/in/rogelberg