Leading for Business Excellence

PMI - Process Management International
Leading for Business Excellence

PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk

  1. Leading Transformation in the Age of AI - with Hayley Glasby-Ringham, KPMG

    JUN 17

    Leading Transformation in the Age of AI - with Hayley Glasby-Ringham, KPMG

    Are you ready to navigate the changing landscape of transformation where AI is more than a buzzword? Hayley Glasby-Ringham, Associate Partner at KPMG, shares practical insights from the frontline of large-scale change. Hayley explains how AI is reshaping the way organisations approach transformation, and why technology alone won’t deliver success. This episode focuses on the human factors that often get overlooked: leadership behaviours, building trust, and creating conditions where change lasts beyond the initial hype. Hayley highlights the role of leadership in sustaining momentum, common pitfalls that derail progress, and the importance of clear communication and alignment in complex environments. Whether you’re leading digital change, embedding new ways of working, or striving to keep improvement alive, this conversation offers grounded, practical wisdom from a leader who understands the balance between technology and people. Listen now to sharpen your transformation approach and lead change that lasts. PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD. Save the Date. 17th March 2026. The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement. >>> Join Priority Booking List More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn

    45 min
  2. Inside NHS Leadership: Driving Everyday Excellence - with Richard Best, NHS

    MAY 20

    Inside NHS Leadership: Driving Everyday Excellence - with Richard Best, NHS

    Featuring Richard Best Director of Improvement, University Hospitals Plymouth NHS Trust & Deputy Director of Quality Improvement for Specialised Commissioning, NHS England  What’s getting in the way of real, lasting improvement in your organisation? Is it time? Buy-in? Or just too much variation in how your teams are led? From streamlining thousands of admin processes to embedding Leader Standard Work into the everyday, Richard reveals how sustainable routines like daily check-ins and meaningful one-to-ones can make a big impact. Not overnight, but over time. He speaks candidly about leading through dips in enthusiasm, and why simplicity, structure, and visibility are often the most undervalued tools in a leader’s kit. This is grounded, honest insight from someone who’s spent years working alongside teams, unpicking complexity, and helping improvement take root. If you’re trying to build momentum, create alignment in leadership, or embed lasting improvement, you won’t want to miss this. Listen now and discover how better routines lead to better results. Related content: White paper: Lead Change - A Guide to Shaping Organisational CulturePodcast: Psychology Essentials that Leaders Need to KnowOn Demand Webinar: Leading Leaders – How to Engage Your Organisation in Change PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD. Save the Date. 17th March 2026. The Goals to Results Conference is back, and it's grounded in the challenges you’re experiencing and the opportunities you’re facing as you lead change, transformation, and continuous improvement. >>> Join Priority Booking List More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn

    40 min

About

PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk

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