90 episodes

There is an underlying precept in our country’s healthcare system that medical professionals can only survive through increased participation in insurance programs. The Less Insurance Dependence podcast series exposes that misperception, shedding light on how Dentists can thrive by breaking out of the insurance-controlled business model.

Less Insurance Dependence Podcast Less Insurance Dependence

    • Science
    • 4.9, 40 Ratings

There is an underlying precept in our country’s healthcare system that medical professionals can only survive through increased participation in insurance programs. The Less Insurance Dependence podcast series exposes that misperception, shedding light on how Dentists can thrive by breaking out of the insurance-controlled business model.

    Episode 90: Your Readiness Checklist

    Episode 90: Your Readiness Checklist

    In this episode, Gary and Naren discuss 6 important factors for your dental practice that should be included in your readiness checklist before you decide to go out of network and how to utilize them along with must-do tactics. Listen to this insightful podcast episode to help make your practice the best it can be as you transition towards a thriving fee-for-service practice.


    Highlights:

    Introduction to today’s episode > 00:52 How to avoid the common reaction of impatience > 04:54 Step 1: Develop a Done-For-You Marketing Plan > 06:07 Step 2: Strengthen the Relationship-Driven component of Your Practice > 09:47 Start doing evening “We Care” contact Make sure you have personal digital notes about your patients Make sure you do a Morning huddle and prep doctor and team members on the patients you will be seeing that day using those digital notes Step 3: Add an in-office membership plan so that you can attract people in your community who don’t have insurance > 11:44 Step 4: Do verbal skills training for team members that answer the phone to be able to answer the question “Do you take my insurance?” > 12:39 Step 5: Do verbal skills training for ALL team members to answer the question “How come you're not taking my insurance anymore?” > 16:52 Step 6: Ten Reasons why a patient should choose your practice > 20:34

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    Podcast Transcript
    N: This is the less insurance dependent podcast with my good friend Gary Takacs and myself Naren Arulrajah. G: We appreciate your listenership, we appreciate your time, we appreciate your intention to reduce insurance dependence in your practice. Our goal is to provide information to you that will allow you to successfully reduce dependency on insurance and make this your best year yet. Thank you.
    N: Hello everyone. Welcome to another episode of the Less Insurance Dependence podcast show. Today’s episode is a very powerful episode – it’s called the ‘Your readiness checklist’ but before I talk about that I want to kind of share my thoughts on why this is a powerful episode.
    See people are either choosing you because you are on their insurance, or people are either choosing you because you are ready to care of them at a level in which that accompany their pay out of their pocket – is ready to take care of them.
    So your readiness checklist came out of Gary’s time spent over the last 40 years working with private practices to get them ready. So there are lots and lots of different reasons why people chose those practices and why people chose to stay with those practices. For example – 80% of Gary’s patients toady are not on insurance vs in 2007 80% of them were on insurance. So how did all these other people who don’t have insurance plus the people who do have insurance decide to go to Gary even though they are not in the network?
    So it is a great episode and if you want to get a crash course on how this happens and you are not one of Gary’s coaching clients I would recommend you take the MBA. There’s one coming up in July – go to the ThrivingDentist.com/MBA. Its 2 evenings, 2 Friday evenings – check it out. There are also other dates and formats – pick the one you like. So Gary lets jump into today’s topic ‘Your readiness checklist’.
    G: You know Naren I wish that I would have had this readiness checklist when we started to go out of network in 2007. I wish I would have had this because it’s almost like a- imagine you are building a house and you don’t have a blueprint. How would that go? *laughs* Not really well. Why do you need the blueprint? Because you need all the details - I wish I could have this when we were out of the network I 2007 – we

    • 28 min
    Episode 89: 90% of My Patients Have Dental Insurance, Can I Do This in My Practice?

    Episode 89: 90% of My Patients Have Dental Insurance, Can I Do This in My Practice?

    In this episode Gary and Naren discuss one of the most asked questions by dentists to date, can I resign from PPO’s when 90% of my patients have dental insurance? Gary talks about some important tips and shares some valuable insights about moving out of the past so that it doesn’t become your future.


    Highlights:

    About the upcoming MBA > 00:59 Benefit from our Freebies > 01:45 Introduction to today’s episode > 03:01 Can I do this? > 03:06 The vast majority of patients come from being in-network. Learn how to change that > 05:32 Your past does not need to be your future > 08:00 How using different forms of marketing can help you go out of network > 08:30 The Impact of contracted fees > 10:00 How to retain 85-90% of existing patients when going out of network > 12:18 Data on how many companies are eliminating dental insurance > 15:40 How to create a joyful practice > 18:00

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    • 19 min
    Episode 88: The Evening 'We Care' Call

    Episode 88: The Evening 'We Care' Call

    In this episode Gary and Naren discuss the importance of building the doctor/patient relationship and how to do that with the evening ‘we care’ call, the evening after your patient's dental visit. 


    Highlights:

    Introduction to topic > 00:52 Review from an MBA attendee > 01:51 The focus of creating a relationship-driven practice > 06:15 The evening care call > 07:25 How the evening care call goes > 08:49 Creating that genuine connection > 14:18 Free marketing strategy meeting > 19:35

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    • 21 min
    Episode 87: 4 Proven Tips to Increase Whitening in Your Practice

    Episode 87: 4 Proven Tips to Increase Whitening in Your Practice

    In this episode Gary and Naren discuss teeth whitening in the dental practice. Included are 4 tips that have been practiced and proven by Gary’s own dental practice, Life Smiles! Although teeth whitening is not covered by insurance, it’s a service that you can offer that will make your patients happy to smile and even consider other cosmetic services to improve their smile.


    Highlights:

    Introduction to topic > 00:54 Learn about the revamped MBA programs > 01:06 Learn about the coaching program  > 02:05 How to provide and communicate to patients about services that are not covered by insurance > 02:50 Did you know that 85% out of 6,000 people want whiter teeth? >03:44 4 tips to dramatically grow their whitening appointments > 07:23 Tip One: Shade match > 08:16 The 3 forms of whitening offered at Life Smiles > 09:48 Tip Two: Value pricing > 12:27 Tip Three: Offer lifetime whitening > 15:19 Tip Four: Develop the culture of getting started now > 19:44 A five-star review from MBA attendee > 23:42

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    • 24 min
    Episode 86: Hiring 101: How to Attract The Best Possible Team Members!

    Episode 86: Hiring 101: How to Attract The Best Possible Team Members!

    In this episode, Gary and Naren discuss tips to hire the best possible team members and the 6 goals every dental office should have.


    Highlights:

    Review from a listener > 01:02 Introduction to today’s episode > 01:48 Dentistry IS essential > 02:57 Attracting the best team members > 05:00 The 6 goals > 05:12 What’s most important? > 06:37 Mindset and tactics > 07:46 Hire for personality, train for skills > 09:41 Hire happy people > 10:36 The DISC personality test > 12:50

    6 Specific Goals for LifeSmiles and all dental offices


    Overhead no greater than 60% (ideal 50%) Ability to fully fund a retirement plan All the technology and still control overhead High-performance team you truly LOVE and enjoy working with Patients you genuinely enjoy taking care of Treatment mix that gives you satisfaction

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    • 25 min
    Episode 85: The Best Timing EVER to Reduce Insurance Dependence!

    Episode 85: The Best Timing EVER to Reduce Insurance Dependence!

    In this episode Gary and Naren discuss the most asked question to date, is now the time to resign from PPO? Gary talks about whether you should or shouldn’t and other important factors to focus on in your dental practice.


    Highlights:

    Introduction to today’s episode > 01:10 Why timing is everything > 01:36 Current protocol of LifeSmiles Dental Care > 05:17 Is now the time to resign from PPO? > 06:48 How to focus on the fundamentals > 07:25 What would be known as the best conversation ever > 08:30 Homework: How to be prepared for every appointment > 13:52

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    • 22 min

Customer Reviews

4.9 out of 5
40 Ratings

40 Ratings

Dr.TCReed ,

Thanks!

Gentlemen,

Your content has been instrumental and foundational in me finally creating an insurance independent platform to take my practice up the ladder! A decade ago, we attempted to exit network participation without a real game plan. News flash...it did not work. Fast forward to 2019, and we now have a fully built and written system that we launched in late 2019. The pinnacle will be the planned exit from Delta in 2021. After acquiring a second practice location last fall, the plan is to implement this strategy once they are fully converted into our overall culture, operating processes, and protocols. We routinely incorporate the podcast content in our growth and development endeavors as well. To anyone browsing podcast land for great dental practice Mgt content, look no further and subscribe! You will likely binge listen once you start!
I look forward to meeting up with you and many other like-minded dental professionals at the One Day MBA Workshop in Austin. Thanks, Dr. Tom Reed

James Maxwell, DMD ,

My favorite new podcast!!

I’m an avid podcast listener & can’t stop listening to this podcast!! The strategic & practical advice is amazing!! I’ve even played several episodes for my team at our last meeting. Thank you for taking the time to provide such valuable content.

Wheezy263836 ,

Best podcast out there

What a perfect podcast with very valuable information. Insurance is ruining the great profession of dentistry and these guys are saving it. Must hear !! Thank you

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