Let's Talk Family Enterprise Family Enterprise Canada

In this episode, host Steve Legler speaks with Professor Peter Vogel of IMD Business School to discuss Vogel's recent book, Family Office Navigator. Together, they highlight the critical role advisors can play when business families consider setting up a family office or want to take a fresh look at what they currently have in place.
 
Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts, and models that best serve Family Enterprise Advisors in supporting their clients.
 
All views, information, and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.
 
Guest bio
Peter Vogel is a Professor of Family Business and Entrepreneurship. As an expert on family enterprises, he leads IMD’s work in this field as Director of the IMD Global Family Business Center and Debiopharm Chair of Family Philanthropy. He works with families, owners, boards, and executives of family enterprises and family offices around the world focusing on transformations, governance, ownership and leadership succession, wealth management, fostering entrepreneurialism and innovation within the system, and establishing professional boards and leadership teams.
 
You can learn more about Peter Vogel on the IMD website and LinkedIn.
 
Key Takeaways
[:26] Steve Legler welcomes Peter Vogel and asks him to talk a little bit about how he and his organisation became involved in the family business space.
 
[3:10] Peter touches on how family enterprises and offices are a worldwide trending challenge.
 
[5:24] The Navigator concept was built for enterprising families, Peter explains how it eventually grew to be used by advisory positions also.
 
[9:10] Setting up a family office is a complex process, but it can also be the ecosystem by which families can manage wealth effectively.
 
[13:00] Keeping in mind that family offices will evolve alongside the families that build them; the focus needs to be on what works for them.
 
[16:34] When it comes to thinking of family offices, who needs to be at the table?
 
[19:53] A family office has to be designed to work for the family, Peter explains how the downloadable .pdf framework can help achieve that.
 
[22:06] From the family office to other models, Peter explains why and how they are branching out into new frameworks.
 
[25:45] The how of a family office isn’t the starting point and Peter offers how advisors can better guide families through the learning process.
 
[28:27] Peter talks about the importance of experimenting, learning, and developing best practices for families.
 
[31:22] Peter shares his book recommendations as well as his advice for advisors.
 
[35:33] Steve thanks Peter Vogel for sharing so much of his expertise and closes this episode by reminding listeners to rate and subscribe.
 
If you enjoyed today’s episode, you can subscribe to Let’s Talk Family Enterprise on Spotify, Apple Podcasts, and other podcast apps. Please remember to share this episode with family, friends, and colleagues.

Share your thoughts with us at fea@familyenterprise.ca.
 
Mentioned in this episode
Peter’s recommendations:
Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise, by Josh Baron and Rob Lachenauer
Africa Is Not a Country: Notes on a Bright Continent, by Dipo Faloyin
FEX podcast episode #23: “Family Business Ownership: Four Rooms and Five Rights, with Josh Baron”
The Family Office Navigator: Your Guide to Building a Multigenerational Family Office, by Peter Vogel and Mario Marconi
The Family Business Symposium will take place on May 27‒29, 2024 in Calgary.
 
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Ambreen Bhaloo, Family Enterprise Advisor, guest hosts this episode and welcomes Francesco Barbera, Associate Professor of Entrepreneurship and Strategy at The Ted Rogers School of Management for an in-depth discussion on the issue of homogeneity (all family firms are the same) vs. heterogeneity (all family firms are unique). In what ways does family governance lead to greater firm performance? Listen to this episode to find out!
 
Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts, and models that best serve Family Enterprise Advisors in supporting their clients.
 
All views, information, and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.
 
Guest bio
Dr. Francesco Barbera is an Associate Professor of Entrepreneurship and Strategy at The Ted Rogers School of Management at Ryerson University. His teaching and research interests encompass a wide range of topics related to family business, entrepreneurship, small business management, and family business education. Francesco is an international, award-winning author and educator and regularly presents at renowned conferences and workshops.
 
You can learn more about Dr. Francesco Barbera on the Toronto Metropolitan University School of Management website and on his LinkedIn.
 
Key Takeaways
[:26] Ambreen Bhaloo welcomes Dr. Francesco Barbera and invites him to share a little bit about his research interests and how they inform family advising.
 
[5:22] Dr. Barbera explains the importance of heterogeneity research when it comes to family enterprises and what this means for advisors.
 
[7:50] A recently published research explores how family structures impact the way governance leads to performance, Dr. Francesco shares some of the findings.
 
[11:07] Dr. Barbera explains what family functioning is and why it affects firm performance.
 
[16:11] The future of family business research looks heterogeneous; Dr. Francesco shares the areas of study he sees coming up next.
 
[20:23] Staying up to date on the latest academic knowledge will require work on the family advisor’s part.
 
[24:00] About Dr. Barbera’s work with the Family Institute.
 
[27:18] Dr. Francesco Barbera’s advice for advisors.
 
[27:48] Ambreen thanks Dr. Francesco Barbera for sharing his knowledge and closes this episode by reminding listeners about the upcoming Family Business Symposium held from May 27th to 29th in Calgary, Alberta.
 
If you enjoyed today’s episode, you can subscribe to Let’s Talk Family Enterprise on Spotify, Apple Podcasts, and other podcast apps. Please remember to share this episode with family, friends, and colleagues.

Share your thoughts with us at fea@familyenterprise.ca.
 
Mentioned in this episode
“Family governance and firm performance: exploring the intermediate effects of family functioning and competitive advantage”, Francesco Barbera and Tim Hasso, November 2022, Journal of Family Business Management 13(2)
 
The Family Business Symposium will take place on May 27‒29, 2024 in Calgary.
 
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In this episode, Host and Family Enterprise Advisor, Aileen Miziolek, talks with Purpose & Identity Coach Perry Gladstone about how family businesses benefit from NextGen innovation and creativity while sharing solutions that allow all parties involved to find the agency and support they need to make it happen.
 
Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts, and models that best serve Family Enterprise Advisors in supporting their clients.
 
All views, information, and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.
 
Key Takeaways
[:26] Aileen Miziolek welcomes Perry Gladstone, purpose and identity coach, and asks him to share a little bit about his varied entrepreneurial background.
 
[4:58] Upcoming generations bring many new identities to family enterprises. Perry shares how this affects companies and how to integrate them best.
 
[7:51] Starting with values exercises is something Perry does not do; he explains his primary focus and why this technique can prevent conflict through trust-building.
 
[10:51] Perry speaks to the fear everyone carries in times of change and how facilitation fosters the safety of all participants.
 
[13:03] Individual work cannot be underestimated in strengthening the family enterprise structure.
 
[15:44] Perry shares what the dreaming together tool does that the value exercise doesn’t.
 
[17:37] New generations inevitably come with innovation; Perry shares where he has seen the most success in fostering innovative ideas.
 
[19:34] Tension between two factions can be mitigated by slowing down time and allowing for experimentation.
 
[21:59] Perry recaps how strength is built in a family system.
 
[23:13] Perry discusses the role of the third entity as it relates to ownership.
 
[24:40] Business owners vs. enterprising family; Perry shares how this might be the first thing to address.
 
[28:24] Perry shares his recommended resources.
 
[29:58] Aileen thanks Perry for sharing his knowledge and closes this episode by reminding listeners about the upcoming Family Business Symposium held from May 27th to 29th in Calgary.
 
If you enjoyed today’s episode, you can subscribe to Let’s Talk Family Enterprise on Spotify, Apple Podcasts, and other podcast apps. Please remember to share this episode with family, friends, and colleagues.

Share your thoughts with us at fea@familyenterprise.ca.
 
Mentioned in this episode
You can contact Perry on his website PerryGladstone.com.
FAST & HOT: How to Open Hearts, Win Minds and Create a Better Life in Business, by Perry Gladstone
Deconstructing conflict: Understanding Family Business Shared Wealth and Power, by Doug Baumoel and Blaire Trippe
The Family Business Symposium will take place on May 27‒29, 2024 in Calgary.
 
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In their traditional annual “retrospective” episode, hosts Steve Legler and Ruth Steverlynck discuss highlights from some of the episodes that debuted in 2023, hoping to stimulate listeners to re-listen for great content they may have missed the first time.
 
Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts, and models that best serve Family Enterprise Advisors in supporting their clients.
 
All views, information, and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.
 
Key Takeaways
[:26] Ruth Steverlynck guest-hosts this 2023 retrospective with host Steve Legler to discuss highlights from some of this year’s best episodes.
 
[1:23] Episode 50 featured video and guests Jim Grubman, Dennis Jaffe, and Kristin Keffeler, and makes Steve’s must-watch list, Ruth touches on the positive discovery process.
 
[6:50] Episode 46 was one where Ruth had the absolute pleasure of hosting Jay Hughes, discussing a wide range of topics, the Foundation named in his honor, and the wonderful things that it will be producing.
 
[11:36] Episode 44 set the stage for a discussion with Coventry Edwards-Pitt on the often-overlooked significance of the prenup. Steve shares his thoughts on what the episode revealed.
 
[15:40] Episode 47 dove into the work of Dr. Paul Hokemeyer on the unique type of isolation wealth brings along. Ruth shares some of the enlightening thoughts on growth she garnered from this episode.
 
[21:14] Episode 51 highlighted one of this year’s new guest hosts: Ambreen Bhaloo and her guest Mike Sergeant. Steve and Ruth send some flowers their way.
 
[24:23] Episode 52 was Aileen Miziolek’s turn to host her first guest Marita Fridjhon, Steve shares how he and Aileen met and why she was chosen as a female voice for the Let's Talk Family Enterprise podcast.
 
[26:40] Episode 49 was one of Ruth’s favorites; she shares which takeaways and nuggets she still thinks about from David York’s interview.
 
[30:35] Ruth and Steve share their current favorite resources for 2024.
 
[33:39] Steve takes a moment to thank Ruth for launching this podcast project, now that she is stepping into different roles, and signs off until 2024.
 
If you enjoyed today’s episode, you can subscribe to Let’s Talk Family Enterprise on Spotify, Apple Podcasts, and other podcast apps. Please remember to share this episode with family, friends, and colleagues.

Share your thoughts with us at fea@familyenterprise.ca.
 
Mentioned in this episode
The Purposeful Planning Institute
The Wealth of Wisdom Podcast
The Wealth of Wisdom book
 
Episode 50: Wealth 3.0
Episode 46: In Conversation With Jay Hughes
Episode 44: Prenuptials: Engaged Healthy, Wealthy and Wise
Episode 47: Fragile Power: Why Having Everything Is Never Enough
Episode 51: Communication Dynamics in Business Families
Episode 52: Working With Systemic Change in Family Business
Episode 49: Stewardship for Enterprising Families
 
More about Family Enterprise Canada
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Introduction
Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts, and models that best serve Family Enterprise Advisors in supporting their clients.
All views, information, and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.
 
Description
In this episode, Aileen Miziolek talks with Marita Fridjhon, co-author of System Inspired Leadership: How to Tap Collective Wisdom to Navigate Change, Enhance Agility and Foster Collaboration, and co-founder of CRR Global. Together, they discuss the complexity of systemic change in family business; the importance of meeting people where they are, instead of where we expect them to be; the benefits of teams when working with family business systems; as well as ideas on modeling positivity to help families gain confidence in their ability to work better together.
Guest bio
Marita Fridjhon is co-owner and CEO of CRR Global and a mentor to an ever-growing community of practitioners in the field of Relationship Systems work. She excels in supporting client systems to uncover systems-inspired solutions from the collective wisdom within the larger whole. Marita is an accredited coach and trained therapist with degrees in Social Work and Medical Social Work. She completed her training in Psychiatric Social Work before acquiring qualifications in Process Work, Alternative Dispute Resolution, coaching, and team coaching.
You can learn more about Marita Fridjhon on her website and LinkedIn.
 
Key Takeaways
[0:32] Aileen Miziolek guest hosts this month’s episode and welcomes Marita Fridjhon. They discuss how to apply team coaching to families.
[4:44] Marita touches on the application of the four-circle model to nested family systems in order to better serve as advisors.
[7:56] Although the relationship with oneself is the starting point, Marita explains how the system itself also develops a unique and evolving personality.
[10:00] Marita unpacks the strange permeability of boundaries within family systems.
[12:07] The iterative phases of systemic evolution: meet, reveal, align, and act.
[14:00] Marita reminds us there are multitudes within the self: be aware of which facet of the individual you are addressing.
[16:17] Identity and expression of self are in constant flux.
[18:45] Emotional literacy is on the decline, Marita explains how COVID-19 and a post-traumatic world are generating widespread fatigue.
[20:10] There is no easy fix.
[22:00] Empathy fatigue will inevitably generate larger conflicts that bleed from personal areas to business.
[24:04] Marita offers that advisors may support their families more on the personal side, or the business side, but rarely both.
[27:05] Marita offers a bit of history on the shifting boundaries between therapy and coaching and why some personal and professional advisory role-playing might best serve families.
[32:11] Rather than finding positivity, Marita proposes to model it. She shares a practice she discovered and implemented at work.
[37:00] Marita’s book recommendation as well as her advice for advisors.
[38:20] Aileen thanks Marita Fridjhon for joining the podcast and sharing so much of her expertise, and signs off until next month.
 
If you enjoyed today’s episode, you can subscribe to Let’s Talk Family Enterprise on Spotify, Apple Podcasts, and other podcast apps. Please remember to share this episode with family, friends, and colleagues.

Share your thoughts with us at fea@familyenterprise.ca.
Mentioned in this episode
The Let’s Talk Family Enterprise podcast is brought to you by Family Enterprise Canada.
Systems Inspired Leadership: How to Tap Collective Wisdom to Navigate Change, Enhance Agility, and Foster Collaboration, by Frank Uit de Weerd, Marita Fridjhon
 
More about Family Enterprise Canada
Family Enterprise Canada (FEC)
FEC on Facebook
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FEC

Introduction
Welcome to Let’s Talk Family Enterprise, a podcast that explores the ideas, concepts, and models that best serve Family Enterprise Advisors in supporting their clients.
 
All views, information, and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.
 
Description:
Host Steve Legler welcomes Aileen Miziolek as his guest for a discussion about the intricacies of working with families, and how thinking about them as a "relationship system" can be useful. They discuss ideas around facilitation as an outsider invited to work with a family system, as well as using some basic family systems concepts that can help FEAs better understand the family relationships they encounter when working with clients.
 
Guest bio
Aileen Miziolek brings a multi-disciplined and integrated approach to her work, including 20 years of experience in complex financial and estate planning for business-owning families. She holds the CFP®, FEA, ACC, and ORSC designations. Aileen is co-author of Inspired Wealth, Financial Leadership for the 21st Century, a book that serves as a guide for making critical life choices about money to create a fulfilling life. Her guidance has helped hundreds of families through the unique opportunities and challenges they face in the areas of inter-generational wealth transfer, business succession planning, estate planning, and philanthropy.
 
You can learn more about Aileen Miziolek on her website and LinkedIn.
 
Key Takeaways
[:26] Steve Legler welcomes Aileen Miziolek and invites her to share a little bit about how she ended up in family systems coaching.
 
[3:20] Coaching individuals outside of their systems leads to functional limitations and even conflict. Aileen explains how combined individual and system coaching offers results.
 
[6:35] Outsiders to the system need to remain outside and impartial, advisors are well-placed to identify patterns.
 
[8:28] Aileen’s “Pong” analogy.
 
[9:51] What should be the very first meeting’s very first question? Aileen explains how she builds a safe container.
 
[12:36] Aileen explains the ghosts in the system and how they can impact a business family.
 
[15:06] The system’s mirror may be its greatest function. How advisors can build system awareness.
 
[16:10] Aileen points out a potential pitfall: are you making the family up? Striking the right balance between structure and flexibility.
 
[18:16] Aileen offers a sibling example of conflict with positive outcomes and the attitude the advisor should have in the presence of conflict.
 
[21:47] The learning family culture is how Aileen reframes conflict for families. She shares how she manages system pressure.
 
[24:39] Nurturing a system’s belief in its ability to overcome is an important part of how Aileen works.
 
[26:40] Aileen touches on the increase of systems work being done with siblings.
 
[29:10] Aileen shares her reading recommendation as well as her advice for advisors.
 
[31:24] Steve thanks Aileen for joining the podcast and sharing so much of her expertise, and signs off until next month.
 
If you enjoyed today’s episode, you can subscribe to Let’s Talk Family Enterprise on Spotify, Apple Podcasts, and other podcast apps. Please remember to share this episode with family, friends, and colleagues.

Share your thoughts with us at fea@familyenterprise.ca.
 
Mentioned in this episode
The Let’s Talk Family Enterprise podcast is brought to you by Family Enterprise Canada.
 
Systems Inspired Leadership: How to Tap Collective Wisdom to Navigate Change, Enhance Agility, and Foster Collaboration, by Frank Uit de Weerd, Marita Fridjhon
 
CRR Global ORSC Coaching program
 
More about Family Enterprise Canada
Family Enterprise Canada (FEC)
FEC on Facebook
FEC on Twitter
FEC on LinkedIn