41 episodes

The LIFT Your Shop podcast is a place to get insights from some of the most respected and outstanding auto repair industry experts around the nation. Kelsey Outram, CEO of LIFT Auto Repair Marketing and co-author of the book Drive More Business: A Step-By-Step Guide To Internet Marketing for Auto Repair Shops, hosts, and discusses all things that help lift your auto repair shop from marketing, staffing, culture, expanding, procedures, tech and more. With the insights shared in each episode, shop owners will learn how to grow their shop and be a leader in the automotive industry.

LIFT Your Shop Kelsey Outram

    • Leisure
    • 5.0 • 3 Ratings

The LIFT Your Shop podcast is a place to get insights from some of the most respected and outstanding auto repair industry experts around the nation. Kelsey Outram, CEO of LIFT Auto Repair Marketing and co-author of the book Drive More Business: A Step-By-Step Guide To Internet Marketing for Auto Repair Shops, hosts, and discusses all things that help lift your auto repair shop from marketing, staffing, culture, expanding, procedures, tech and more. With the insights shared in each episode, shop owners will learn how to grow their shop and be a leader in the automotive industry.

    41 - Secrets of Financial Success with Greg Sands

    41 - Secrets of Financial Success with Greg Sands

    In the latest episode of the LIFT Your Shop Podcast, "Secrets of Financial Success," we’re joined by Greg Sands from SRSANDCO. His insights shed light on the wealth of knowledge present within the automotive industry. Sands emphasizes the importance of seizing opportunities for growth and connecting with fellow shop owners. Above all, this episode resonates with the profound impact of understanding people—a cornerstone in unlocking financial success and cultivating genuine connections in the automotive industry.

    • 47 min
    40 - How Leadership Drives Success with Eric Raber

    40 - How Leadership Drives Success with Eric Raber

    In this episode, we're thrilled to welcome Eric Saber, owner of ER Autocare, as our guest. Eric emphasizes the crucial step of grasping your vision, illustrating how it not only empowers leaders but also motivates others. He stresses the mandatory aspect of embracing accountability, citing it as a catalyst for continuous success, encompassing both triumphs and setbacks. Through Eric's insights, we gain valuable guidance on navigating the journey toward sustained success in leadership and business for your auto repair shop.

    • 48 min
    39 - Cultivating Leaders in Business with Kevin Roth

    39 - Cultivating Leaders in Business with Kevin Roth

    Join me with Kevin Roth, owner of Kevin's Auto Repair Service, as we explore the indispensable qualities of character, morality, and values that form the bedrock of effective leadership. In this episode, we champion the belief that true leadership isn't just about authority; it's about the enthusiasm to grow, the humility to learn, and the resilience to adapt. Kevin shares invaluable insights on the importance of being coachable and continuously investing in personal growth over chasing perfection.

    • 29 min
    38 - Why Business Relationships Matter with Phil Webster

    38 - Why Business Relationships Matter with Phil Webster

    Phil Webster, multi-shop owner of Webster Tire & Auto Service and of Shop Fix Academy, highlights the indispensable value of business relationships in the auto repair industry and how these connections lead to success. Building strong relationships is crucial for fostering trust, reliability, and ultimately, business growth.Phil continues by sharing that discipline in taking action is the first step toward motivation and success. This perspective allows businesses within the auto repair sector to develop a cycle of ongoing growth and accomplishment.

    • 1 hr
    37 - Giving Cars Weekly with Matt Carlson

    37 - Giving Cars Weekly with Matt Carlson

    Discover Matt Carlson's inspiring journey from software developer at Microsoft to founder of Fix It Forward Auto Care in the latest episode of the LIFT Your Shop Podcast, "Giving Cars Weekly." Despite lacking an automotive background, Matt's passion for cars drove him to create a nonprofit initiative providing transportation solutions for those in need. Learn how Fix It Forward Auto Care evolved into a force giving away three cars per week, highlighting the transformative impact of reliable transportation. Join us as we delve into Matt's story, his commitment to service, and the remarkable work of Fix It Forward Auto Care.

    • 47 min
    36 - Why Employers Value Integrity Over Experience with Keith Dennis

    36 - Why Employers Value Integrity Over Experience with Keith Dennis

    We recently had the pleasure of hosting Keith Dennis, owner of KD Auto Repair, on this episode of the LIFT Your Shop Podcast. Keith's journey from a passionate technician to owning three successful auto repair shops is not just inspiring; it's a masterclass in customer service, humility, and strategic growth.



    In this episode, Keith dives deep into the essence of his business philosophy: prioritizing customer satisfaction above all else. He shares invaluable insights on building relationships with customers, hiring based on character rather than experience, and the importance of humility in leadership. His approach has led to seven years of exponential growth, a testament to the effectiveness of his methods.

    • 48 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

JMor1587 ,

Awesome show

Kelsey brings a lot of great information and insight to the table with this podcast.

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