This podcast is part of the RETAIL IN AMERICA Tour in an Airstream trailer, my year-long journey to discover incredible retail heroes all across the country, celebrating our retail culture, community, and careers.
Go to retailpride.com or on Instagram @retail pride to see everything, including past episodes of this podcast, videos, press for the tour, and future cities. Make sure you sign up for emails to get this podcast directly to your inbox.
And just added, there are now Retail in America playlists exclusively on Spotify that I have developed to celebrate the cities we have visited...one you might even play in your store!
We are live today in the Austin offices of Reflex with its co-founder and CEO, Mike Meyers.
For the first time since this podcast began, I am having a conversation with the founder of a retail technology startup that I believe has the power to change this industry as we know it. It's also the story of an entrepreneur who has discovered how extraordinary the front-line teams are.
You may not need or have the ability to utilize this platform today, but I encourage you to listen with curiosity and an open mind about how the hero in our stores is not always human.
But before we get started, I want to thank the three important title sponsors for the retail in America tour and this podcast:
Spotify Advertising Spotify is the #1 podcast platform in the US and has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform. Spotify advertising will help you reach and target your audience across devices, locations, and formats.
YOOBIC Over 300 companies in 80 countries trust YOOBIC to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
KWI is the industry's only true turnkey omni-channel platform for specialty retailers.
With over 35 years of experience, let KWI help you execute flawlessly with the features that matter most, including endless aisle, clienteling, mobile checkout, inventory management, e-commerce, and more.
Contact me directly here to nominate a retail hero for this podcast, host a retail networking or book signing event in your city, or say hello.
Keep your retail pride strong, and I will see you on the road!
Audio engineer Dean Albak
Cover image shot by Duke Winn