Love in Leadership Laura Eich, Mike McFall

In the season finale of "Love in Leadership," Laura and Mike are joined by Ryo Zsun, a visitor from the iconic Zappos family of companies. Ryo shares his unique journey at Zappos, starting as a barista and evolving into roles that have him championing the company's celebrated culture and customer service. Explore how to cultivate an environment where personal growth and professional development are intertwined, and learn the innovative strategies Zappos employs to support and engage its employees.

From unique workplace amenities like a nap room aquarium to fostering open communication and transparency during times of change, Ryo offers an inspiring glimpse into the practices that make Zappos special.

In this week’s episode, Laura and Mike explore the power of visioning exercises, the challenges of navigating remote work culture, and the aspirations for a workplace that mirrors the nurturing environment of parenthood. Along the way, they explore the importance of specific feedback and the role of leadership in fostering an environment that not only aims for traditional success but also supports the well-being and development of its people.

In this episode of Love and Leadership, we dive deep with Caitlin Townsend Lamb from Cascade Engineering, exploring the corners of personal motivation, leadership, and the transformative power of understanding what drives us. Caitlin shares her unique insights on everything from the unexpected perks of bad weather and the surprising downsides of unlimited vacation, to the importance of creating an inclusive workplace that actively tackles anti-racism.

This week on Love in Leadership, we’re joined by two BIGGBY® COFFEE franchise owners with unique backgrounds. They chat with us about creating a workplace culture that encourages growth, the power of authenticity, and the sometimes-controversial word “family” when applied to work colleagues. They also explore times when they’ve learned from their employees, plus the power of envisioning a better future. It’s an inspiring week on Love in Leadership, one you won’t want to miss..

In this week’s episode of Love in Leadership, we’re joined by the wonderful Katrina Ghazarian, CEO of Gameday HR. We cover everything from flexible work environments and the changing landscape of corporate America to passion, spiritual growth in the workplace, and the importance of being proactive when it comes to improving workplace environments. And — as usual — our discussion centers around love and respect for the individual.

In this week’s episode of Love in Leadership, we’re joined by three superstars in the Life You Love LaboratoryTM team at BIGGBY® COFFEE. Join us as we talk about why the language we use in our organizations matters, what it means to be a mentor, and how fostering healthy workplace culture is everyone’s responsibility.