The 37th episode of the Loyalty Stories Podcast is here, featuring our Strategic Partner Manager NA, Gabor Vigh and Phil Hussey, Principal Consultant at LoyaltyLevers. During the discussion, Phil highlighted the 7Rewards program from 7-Eleven for its innovative use of technology and ability to transform the customer experience. He also shared insights on his work with startups, emphasizing the importance of loyalty as a core brand component.
Key Takeaways from Loyalty Stories 37:
- Subscription-based programs enhance customer retention and engagement
- Understanding the role of marketplaces, such as Vrbo and Uber, in expanding loyalty program reach
- AI's potential is revolutionary for loyalty programs
New episodes every Tuesday! Don't forget to tune in by following our podcast and turning on the notifications! If you enjoyed our content, please share this podcast, and give us a 5-star review!
Looking for more in-depth resources? Download Antavo’s Global Customer Loyalty Report 2024: https://antavo.com/reports/global-customer-loyalty-report-2024/
Don’t miss out on the latest loyalty industry insights and upcoming trends, sign up for our newsletter here: https://antavo.com/newsletter/
Check out Phil Hussey’s LinkedIn profile:
https://www.linkedin.com/in/philiphussey/
Информация
- Подкаст
- ЧастотаЕженедельно
- Опубликовано11 ноября 2024 г., 23:00 UTC
- Сезон1
- Выпуск37