20 min
Luca Zambello, CEO of Jurny: $12 Million Raised to Create a More Seamless Hotel and Airbnb Check-In Experience Category Visionaries
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- Entrepreneurship
In today’s episode of Category Visionaries, we speak with Luca Zembello, CEO of Jurny, about his journey from starting out in hospitality to pushing innovation across the entire industry, and how Jurney's approach to fully-integrated hospitality services at your fingertips is setting new standards in the guest experience. With a unique tech stack encompassing everything a customer might need, Jurny is on a mission to make the traditional 'front desk' obsolete.
Topics Discussed:
Fragmentation in the hospitality industry, word of mouth, and the challenges for new entrants
Why the hospitality sector has been slow to adopt new technologies
Why reliability and consistency are the cornerstone of the customer experience
The future hospitality marketplace and how a handful of companies are destined to dominate
'Good technology' and its role in the new hospitality value proposition
In today’s episode of Category Visionaries, we speak with Luca Zembello, CEO of Jurny, about his journey from starting out in hospitality to pushing innovation across the entire industry, and how Jurney's approach to fully-integrated hospitality services at your fingertips is setting new standards in the guest experience. With a unique tech stack encompassing everything a customer might need, Jurny is on a mission to make the traditional 'front desk' obsolete.
Topics Discussed:
Fragmentation in the hospitality industry, word of mouth, and the challenges for new entrants
Why the hospitality sector has been slow to adopt new technologies
Why reliability and consistency are the cornerstone of the customer experience
The future hospitality marketplace and how a handful of companies are destined to dominate
'Good technology' and its role in the new hospitality value proposition
20 min