We’ve gotten “high on conflict” according to Carly Fiorina. The former CEO of HP, first woman to run a Fortune 50 Company, and 2016 Presidential contender joins us on The Divided States of Media to discuss the threat of polarization and hate. She explains, “We are mainlining controversy like a drug… the media is amplifying it.”
During her time with HP, Carly was pushing Stakeholder Capitalism before it was cool. In this hour-plus conversation, she details her philosophy — “market share grows when customers and employees believe they are doing business with a company that is principled.” It’s what she calls, “enlightened self-interest”. More than virtue signaling, she breaks down the ways the media is failing its customers by allowing “entertainers masquerading as journalists” to rile us up, instead of putting in the time and energy to hear from both sides while encouraging collaboration and problem-solving to occur over time. She also explains how this correlates with distrust in media reaching an all-time high. My conversation with Carly was refreshingly clarifying, if not sobering. It’s a call to action for our industry to do the hard work, even if it feels like swimming upstream in our present climate. I hope you’ll make time for this one.