47 min

Making market research more impactful with Jennifer Trich Kremer Now that's Significant

    • Marketing

In this episode of Now that’s Significant, a market research podcast, host Michael Howard is joined by Jennifer Trich Kremer, UX Research Lead for Logitech's digital experience. Jennifer studies consumer shopping behaviors and user experience benchmarking to deliver actionable insights. Her expertise spans qualitative and quantitative research, including combining analytics, market, and user research data to tell a holistic user story.


Jennifer's focused on improving the user experience throughout her career, splitting time between design and research. Her work was integral in creating the first online ordering system for IBM, automating the manual printing process at Hewitt, and creating easy-to-use healthcare experiences. While her design experiences have been meaningful, she now focuses on research, data, and mentorship.


On the episode, Michael and Jennifer discuss how market researchers can make their work more impactful, ensuring it has a place in an organization, and how it can be presented to different audiences.


They also discuss Big Qual, where qualitative research is going, the three elements of today's qualitative research toolkit, and more.


We hope you enjoy.


***


Infotools Harmoni is a fit-for-purpose market research analysis, visualization, and reporting platform that gives the world’s leading brands the tools they need to better understand their consumers, customers, organization, and market.


Established in 1990, we work with some of the world’s top brands around the world, including Coca-Cola, Orange, Samsung, and Mondelēz.


Our powerful cloud-based platform, Harmoni, is purpose-built for market research. From data processing to investigation, dashboards to collaboration, Harmoni is a true "data-to-decision-making" solution for in-house corporate insights teams and agencies.


While we don't facilitate market research surveys, we make it easy for to find and share compelling insights that go over-and-above what stakeholders want, inspiring them to act decisively.


One of the most powerful features of Harmoni is Discover is a time-tested, time-saving, and investigative approach to data analysis. Using automated analyses to reveal patterns and trends, Discover minimizes potential research bias by removing the need for requesting and manually analyzing scores of cumbersome crosstabs – often seeing what you can’t.


Discover helps you easily find what differentiates groups that matter to you, uncover what makes them unique, and deliver data points that are interesting, relevant, and statistically significant, plus see things others can’t. Add to all this an impending GenAI feature, and you have an extremely powerful, future-proofed tool.

In this episode of Now that’s Significant, a market research podcast, host Michael Howard is joined by Jennifer Trich Kremer, UX Research Lead for Logitech's digital experience. Jennifer studies consumer shopping behaviors and user experience benchmarking to deliver actionable insights. Her expertise spans qualitative and quantitative research, including combining analytics, market, and user research data to tell a holistic user story.


Jennifer's focused on improving the user experience throughout her career, splitting time between design and research. Her work was integral in creating the first online ordering system for IBM, automating the manual printing process at Hewitt, and creating easy-to-use healthcare experiences. While her design experiences have been meaningful, she now focuses on research, data, and mentorship.


On the episode, Michael and Jennifer discuss how market researchers can make their work more impactful, ensuring it has a place in an organization, and how it can be presented to different audiences.


They also discuss Big Qual, where qualitative research is going, the three elements of today's qualitative research toolkit, and more.


We hope you enjoy.


***


Infotools Harmoni is a fit-for-purpose market research analysis, visualization, and reporting platform that gives the world’s leading brands the tools they need to better understand their consumers, customers, organization, and market.


Established in 1990, we work with some of the world’s top brands around the world, including Coca-Cola, Orange, Samsung, and Mondelēz.


Our powerful cloud-based platform, Harmoni, is purpose-built for market research. From data processing to investigation, dashboards to collaboration, Harmoni is a true "data-to-decision-making" solution for in-house corporate insights teams and agencies.


While we don't facilitate market research surveys, we make it easy for to find and share compelling insights that go over-and-above what stakeholders want, inspiring them to act decisively.


One of the most powerful features of Harmoni is Discover is a time-tested, time-saving, and investigative approach to data analysis. Using automated analyses to reveal patterns and trends, Discover minimizes potential research bias by removing the need for requesting and manually analyzing scores of cumbersome crosstabs – often seeing what you can’t.


Discover helps you easily find what differentiates groups that matter to you, uncover what makes them unique, and deliver data points that are interesting, relevant, and statistically significant, plus see things others can’t. Add to all this an impending GenAI feature, and you have an extremely powerful, future-proofed tool.

47 min