192 episodes

Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.

Manage Smarter C. Lee Smith, Audrey Strong & C-Suite Radio

    • Business
    • 4.8 • 39 Ratings

Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.

    Charlie Bailes: How to Increase Retail Sales While Managing a Family Business

    Charlie Bailes: How to Increase Retail Sales While Managing a Family Business

    Charles Bailes IV is a 4th generation family member and a top executive running a 9-figure family-owned business. As VP of Human Resources and Internal Distribution of ABC Fine Wine & Spirits, he oversees 126 stores in Florida and over 1,600 employees.
    He is a husband, a dad of 3, an executive, an entrepreneur, a CrossFitter, a health nut and a lover of going to bed at 8PM – all in that order. He loves meeting new people and having meaningful conversations. His main goal is to inspire others to act to help themselves.
    He’s passionate about sharing his knowledge and expertise on running a family business, crisis management, succession planning 
    In this podcast for managers, Audrey, Lee and Charlie discuss: 
    ·       How sales managers can grow and scale up with Charlie’s best practices
    ·       Sales in retail sector and how to manage sales in that space
    ·       Challenges of Managing family businesses
    ·       What he looks for in a sales manager and sales reps
     
    “Money does not grow on trees. If somebody wants to see the financials we show it to them and we are going to put classes together in our online learning system that explain what growth profit is." –Charlie Bailes
    Sales Manage Smarter with the Manage Smarter Podcast.
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Charlie Bailes
    charliebailes.com
    Twitter: @cebailes
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                                
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 21 min
    Gregory Silva: Manage Addiction and Substance Abuse in the Workplace

    Gregory Silva: Manage Addiction and Substance Abuse in the Workplace

    Today’s guest, Gregory Silva, is the Director of Operations for three drug and alcohol treatment centers in Southern California; Living Longer Recovery, Gravity Treatment Centers and New Spirit Treatment Center in Southern California. Gregory began his career in the marketing industry, but after his best friend passed away from an overdose in 2012, he felt called to help others suffering from addiction. He embarked on a new career in substance abuse treatment and is now passionate about helping people change their lives for the better by demystifying the paths to treatment. 
    In this podcast for managers, Audrey, Lee and Gregory: 
    ·      How managers can recognize signs of addiction in employees
    ·      How to have a conversation to inquire about addiction with employees
    ·      Treatment for employees vs. releasing them
    ·      Benefits considerations to help employees with addictions 
    “How do you make someone understand that they need help? There’s a lot of companies that drug test and a good percentage will fail the drug test and that’s obviously an indication there. Another way is people are either late to work or don’t show up or don’t call in and that may be a new pattern you didn’t see before." –Gregory Silva
    Sales Manage Smarter with the Manage Smarter Podcast.
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  
    Connect with Gregory Silva
    http://www.livinglongerrecovery.com/
    https://www.gravitytreatmentcenters.com/
    gregorys.gravity@gmail.com
    833-244-5900 24-hour hotline
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 25 min
    Dr. Bob Nelson: How to Boost Employee Engagement and Recognition

    Dr. Bob Nelson: How to Boost Employee Engagement and Recognition

    Dr. Bob Nelson is a management and motivation business author of over 30 books that have collectively sold over 5 million copies. He is president of Nelson Motivation Inc., has presented on six continents and worked with 80 percent of the Fortune 500 companies. One of his titles we are most interested in talking about today is 1,001 Ways to Engage Employees: Help People Do Better What They Do Best. 
     
    In this episode, Audrey, Lee and Dr. Bob: 
    ·      Expectations of the current workforce for recognition
    ·      New techniques to discover better, more personalized check-ins and recognition
    ·      Ways to be more responsive and more engaged with your employees
    ·      Techniques to boost employee productivity via future professional development
     
    “Providing workers with recognition and respect can make a world of difference in getting the best efforts out of them, keeping them and helping you develop a reputation for treating employees in a way that helps attract talent to work for you and your organization." –Dr. Bob Nelson
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Dr. Bob Nelson
    www.drbobnelson.com
    www.linkedin.com/in/drbobnelson
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
     
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 24 min
    Deborah Coviello: The CEO Compass-How To Get Back On Track

    Deborah Coviello: The CEO Compass-How To Get Back On Track

    Deborah Coviello is the Founder of Illumination Partners and the host of The Drop In CEO podcast. For more than twenty years, she has been transforming businesses from within, elevating the talents of their organizations to new performance levels. Her experience has taught her to put tremendous value on people, whom she considers as the heart of every business. When hiring a consultant, Deborah Coviello knows that the primary goal will always be a resolution to a problem. As The Drop In CEO Deborah provides her clients with 25+ years worth of experience and strategy in Quality and Operational Excellence roles combined with her 20 years in the Flavors and Fragrance industry, to identify, assess, and solve the issues that are preventing their business growth. Certified as Lean and Six Sigma Blackbelt in Process Improvement, she has also developed significant leadership insight that “People’’ are your greatest tool in your toolbox. In order to deliver on her promise of offering “peace of mind,” she focuses on utilizing the talents of her client’s team and elevating them to new levels of performance, setting them up to better serve their organization. 
    In this episode, Audrey, Lee and Deborah: 
    Why your peace of mind is critical for the success of you and your organization
    ·      The real reason you’re feeling off track… and no, it has nothing to do with your expertise!
    ·      Challenging you CEO mindset and how to become a “high-performer”
    ·      Silent leaders—What are they and how they offer superb leadership in different ways
     
    “A recent study showed nearly 60% of leaders feel depleted at the end of day. This feeling is a key indicator of burnout and makes it difficult to lead and inspire others. If you’ve ever experienced that restless exhaustion, you know why CEOs are among the most likely candidates for experiencing job frustration and burnout." –Deborah Coviello 
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Deborah Coviello
    https://www.linkedin.com/in/deborahacoviello/

    https://www.facebook.com/IlluminationPartnersLLC
     
    Twitter: DropinCEO
     
    https://dropinceo.com/
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 21 min
    Hannah Grady Williams Unlock Gen Z

    Hannah Grady Williams Unlock Gen Z

    Hannah Grady Williams’s story began in a blue pickup truck when her father handed 12-year-old Hannah the phone and asked her to close a deal on an investment property. After this unexpected introduction to the world of entrepreneurship, she found herself thrust into a climate of innovation, challenge, and opportunity, and she enrolled in college at age 14 and graduated with a degree in international business at age 18. Now, as a 23-year old Gen Z’r, she has consulted businesses from start-ups to Fortune 500 companies and is on a mission to help leaders leverage Gen Z talent as a competitive advantage and build #RadicalEmpathy in the workplace. 
    In this episode, Audrey, Lee and Hannah: 
    ·      Definition of “Radical Empathy”
    ·      Managing Expectations of Gen Z workforce
    ·      Understanding the positive aspects of Gen Z upbringing, technology knowledge and economics
    ·      How to mentor a Gen Z employee
    ·      Differences between Gen X, Millennials and Gen Z 
    “Gen Z is more diverse, entrepreneurially driven and technologically savvy than any other generation. Companies must adapt or risk becoming extinct in the next 15 years." –Hannah Grady Williams
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  
    Connect with Hannah Grady Williams
    www.hannahgwilliams.com
    Twitter: @Hannah_OVRTURE
    https://www.linkedin.com/in/hannah-williams-experience-consultant/
     Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
     
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 24 min
    Emily Morgan Delegate Better!!!!

    Emily Morgan Delegate Better!!!!

    Today’s guest, Emily Morgan, is an entrepreneur with an innate heart for
    helping others. As the leader of Delegate Solutions, she and her team help
    business owners and entrepreneurs find more freedom and elevate their
    time using proven delegation strategies. She’s been featured in Forbes as
    a Top 50 Remote Employer, contributed articles to the Huffington Post,
    and highlighted in the NY Times.
     
    In this episode, Audrey, Lee and Emily: 
    ·      Top mistakes leaders make in delegating
    ·      Delegate Freedom System—What it is and how to use it
    ·      How to identify what to delegate—Tips and process to narrow that down
    ·      5 bottleneck behaviors of entrepreneurs
    ·      What leaders find it so hard to delegate
    delegatesolutions.com/smarter
    ELEVATION SUCCESS SCORECARD is on the website
    “The biggest mistake leaders make is that their first step to being a great delegator is being clear on how they want to spend their time. The rest flows from there." –Emily Morgan 
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Emily Morgan
    Elevation Quarter: https://info.delegatesolutions.com/elevationquarter
    E-Workbook: https://info.delegatesolutions.com/resources/elevation-freedom-guide
    Our Service: https://www.delegatesolutions.com/services
     
     
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 21 min

Customer Reviews

4.8 out of 5
39 Ratings

39 Ratings

dropinceo ,

Thought provoking and Engaging

Lee & Audrey have a way of creating fantastic conversation with the guest and indirectly the audience. The well thought out questions and follow up with the guest draws me into the conversation and makes me think about my own situation. Sincerely enjoy discovering this podcast and welcome others to subscribe.

Jakub[SOP] ,

A must-listen for leadership teams!

Most leadership approach that used to work decades ago won’t work in the current set-up we have now so leader who has gone through then and now still has so much to learn - this podcast is one of the best guides in learning to test the waters, and jumping right in approaching leadership and mastering employee engagement and culture. Interesting topics, and the host knows just the right questions to ask to hear the answer we’ve been looking for! Great variety of guests too!

Dr. Gleb Tsipursky ,

Lee and Audrey are great podcast hosts!

Lee and Audrey are great podcast hosts! Terrific interviewers who ensure that those being interviewed look good, as opposed to trying to shine the spotlight on themselves. Prepared well for the interview with me and as a result, the conversation was smooth and flowing. Highly recommended!

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