Manage Smarter

C. Lee Smith, Audrey Strong & C-Suite Radio
Manage Smarter

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

  1. Navigating Remote Work Challenges with Expert Marjorie Hook

    SEP 23

    Navigating Remote Work Challenges with Expert Marjorie Hook

    Marjorie Hook is the Vice President of People and Culture for Openly, where she focuses on the employee life cycle and sustaining a world-class remote culture. With over 15 years of experience leading people functions for both large tech companies and high-growth tech startups, Marjorie brings a wealth of knowledge in managing remote teams and fostering a cohesive work environment. She joined Openly in 2022 and has been instrumental in implementing innovative strategies to enhance employee engagement and productivity in a fully remote setting. Key Takeaways include:   -Building a Remote Culture: Creating a cohesive remote culture requires intentional efforts to foster connection, trust, and clear communication. Utilize collaboration tools and establish clear goals and expectations to ensure everyone is aligned and engaged.   -Handling Difficult Conversations: Managers need to be observant and sensitive when having difficult conversations over Zoom. It's crucial to create a space that allows for processing and follow-up, replicating the in-person experience as much as possible.   -Effective Use of Slack: Establish standards for using Slack to avoid miscommunication and ensure it’s used appropriately for quick information sharing rather than major decision-making. Managers should step in when conversations become unproductive or heated.   -Managing Time Zones: For teams spread across different time zones, establish core working hours that overlap and use the end caps of the day for individual work. This ensures effective communication and collaboration despite geographical differences.   -Addressing Employee Burnout: Remote work can lead to higher levels of burnout and loneliness. Managers should look for signs of stress and provide support and resources to help employees maintain their mental health and well-being.   “Remote workplace, everything has to be a little bit more explicit, I think. Having written records of what individuals are doing and what teams are doing, really important as well, using collaboration tools so that you can have both asynchronous and synchronous work happening at the same time.” – Marjorie Hook   #RemoteWork #Leadership #RemoteTeams #Communication  #TeamBuilding  #MentalHealth #RemoteManagement   Connect with Marjorie Hook openly.com/ https://www.facebook.com/openlyllc https://www.linkedin.com/in/marjoriehook/   Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C.Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

    22 min
  2. Secrets for Successful Negotiating from Andres Lares

    SEP 8

    Secrets for Successful Negotiating from Andres Lares

    In this episode, we dive deep into the world of negotiation with Andres Lares, managing partner at Shapiro Negotiations Institute and co-author of 'Persuade: The 4-Step Process to Influence People and Decisions.' Andres shares invaluable insights on how to negotiate effectively, whether you're discussing salary, closing a business deal, or navigating complex negotiations in the sports industry. Learn about the importance of credibility, engaging emotion, and facilitating action to achieve successful outcomes. Key Takeaways include: -The Importance of Not Making the First Offer: In salary negotiations, it's generally advised not to make the first offer. Instead, lean on the employer's expertise and ask them to provide a range or number first. -Multi-Faceted Negotiation Strategy: Don't focus on just one aspect like salary; consider other negotiables such as title, bonus, PTO, health insurance, and 401k matching. This allows for better optimization and trade-offs. -Four-Step Process to Influence: The four steps are credibility, engaging emotion, logic, and facilitating action. This methodology helps in making a compelling case and ensuring the desired action takes place. -The Power of Nice: Being nice doesn't mean being weak. You can still be aggressive and confident while maintaining empathy and building lasting relationships through deep discovery and asking great questions. -Handling Common Objections: When faced with objections like 'not in the budget,' ask probing questions to understand the real issue and find alternative solutions. This helps in maintaining credibility and finding a path to yes. #sales #salesnegotiations #jobsnegotiations #negotiate #negotiations #managernegotiations #sellingnegotiations #negotiationtips Connect with Andres Lares: www.shapironegotiations.com https://www.linkedin.com/in/andreslares/ Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

    23 min
4.8
out of 5
42 Ratings

About

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

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