262 episodes

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

Manage Smarter C. Lee Smith, Audrey Strong & C-Suite Radio

    • Business
    • 4.8 • 42 Ratings

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

    Reducing Turnover

    Reducing Turnover

    This week, we're diving into some awesome employee engagement hacks to quickly reduce turnover. Gain valuable insights on leadership and team dynamics with host Chip Gray.

    Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 4 min
    Tackling Imposter Syndrome

    Tackling Imposter Syndrome

    This week, we're diving into a topic that hits close to home for many of us. Imposter syndrome. Have you ever felt like you're just waiting for someone to call you out as a fraud? You're not alone. Gain valuable insights on leadership and team dynamics with host Chip Gray.

    Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 4 min
    Gen Z Ageism in the Workplace with Stephanie Brown

    Gen Z Ageism in the Workplace with Stephanie Brown

    Stephanie Brown, founder of Creative Career Lab, talks about reverse ageism in the workplace and how it affects entry level workers and how they can gain more credibility when trying to land a job and work.

    She shares invaluable insights on how both young and older employees can navigate and overcome age-related biases. Discover practical strategies for positioning yourself as a valuable asset, regardless of age, and learn how to leverage soft skills to advance your career. Whether you're a manager, a young professional, or someone re-entering the workforce, this episode offers actionable advice to help you thrive in today's competitive job market.

    "Your university graduation, your degree basically is just a ticket to compete, right? That gets you in the door. If you don't have it, you'll get eliminated, but you need that just to compete." - Stephanie Brown

    Key Takeaways include:

    Why Gen Z lacks credibility when trying to enter the workplace and when trying to climb the ladder

    What to look for in job listings to show if a workplace exercises age discrimination

    How to make yourself more credible and stand out to prospective employers

    Why an entrepreneurial mindset is key when tackling your entry level position

    Why ageism happens to young employees because they lack soft skills


    #human resources #HR #GenZ #hiring #jobs #pre-hiring #jobsearch #entryleveljobs #youngemployees #workplace

    All Manage Smarter episodes available on ManageSmarter.com
    Connect with Stephanie Brown
    https://www.creativecareerlab.com/creative-career-level-up
    https://www.linkedin.com/in/stephaniebrowncareercoach/
    https://www.tiktok.com/@kiwilondongirl

    Connect with Manage Smarter Hosts and Company
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                              
    ·         LinkedIn: C. Lee Smith  
     
    Connect with SalesFuel
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 27 min
    Managing Internal Conflict

    Managing Internal Conflict

    This week, we explore the essential strategies for managing internal conflict within teams. We highlight the significance of understanding team motivations and provides practical steps for conflict resolution. Learn how to negotiate resolutions, hold employees accountable, and turn workplace challenges into opportunities. Gain valuable insights on leadership and team dynamics with host Chip Gray.

    Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 5 min
    Future-Proofing HR Strategies with Kathi Enderes

    Future-Proofing HR Strategies with Kathi Enderes

    Kathi Enderes, Senior Vice President of Research at the Josh Bersin Company, is here to discuss Systemic HR. It’s a multi-year study including analysis of HR strategies from over 1,000 companies and 26 million employees, across all industries and geographies. Organizations now face complex, ‘post-industrial age’ challenges, that have HR at the heart of them. These include designing hybrid work approaches; redesigning job roles with AI in mind; and navigating through ongoing huge societal movements relating to inclusion and mental health. 
    In this podcast for managers, Audrey, Lee and Kathi discuss:  
    ·What her study shows are the most pressing HR issues happening right now
    ·The latest retraining and reskilling employees
    ·What is the Systemic HR concept and its 18 practice areas?
    ·The Four “R” Framework: Reskill, redesign, recruit, and retain
    ·Hybrid job arrangements
    “It’s a hard thing to do for HR, of course, and what they what we have to do in each other is to really think deeply and explore our workforce. Couldn't we, for example, offer managers who might want to retire some kind of part-time role, some kind of gig role to train the younger generation? Or to basically support the younger generation, and also to sweeten up the deal honestly for the younger generation to say, well, what would it look like if that role was interesting to you? What's not interesting for you and how can we help you and how can we prepare you to do that? There's no no easy answer, but organizations are trying. – Kathi
    Enderes
    #HR #managers #management #humanresources #retraining #reskilling #hiring #recruiting #managesmarter #sales #salesintelligence
    Build Credibility and Effective Leadership with the Manage Smarter Podcast
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
    Connect with Kathi Enderes
    https://joshbersin.com/
    https://twitter.com/kathi_enderes
    https://www.linkedin.com/in/kathienderes/
     Connect with Manage Smarter Hosts
     ·         Website: ManageSmarter.com 
    ·         LinkedIn: AudreyStrong                                                              
    ·         LinkedIn: C.Lee Smith  
    Connect with SalesFuel
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 30 min
    Real Teams vs. Performance Groups with James Scouller

    Real Teams vs. Performance Groups with James Scouller

    James Scouller, executive coach and author of 'How to Build Winning Teams Again and Again,' joins us to discuss the intricacies of team building. James explains the differences between real teams and performance groups, and shares actionable insights on optimizing team performance. Discover the essential elements for creating high-performing teams and learn how to navigate the complexities of team dynamics.
    SHOW NOTES:
    James Scouller, an ex-CEO who’s been coaching leaders and their teams for 20 years, has released something unusual in the world of books: a nonfiction trilogy. It’s titled How To Build Winning Teams Again And Again. He says they’re the three books he wished he’d read 40 years ago. It’s the first series of handbooks to explain the psychology, action principles and roadmaps behind team success. Book #1 explains what you need to KNOW about teams and their psychology. Book #2 outlines what you need to DO to nail the psychological issues explained in book 1 and build teams that last. Book #3 explains HOW to apply Book #2’s models. James has two postgraduate coaching qualifications and trained in applied psychology at the UK Institute of Psychosynthesis. He also holds a 4th Dan black belt in Aikido. He lives near London with his wife, Tricia.
    In this podcast for managers and executive leadership, Audrey, Lee and James Scouller discuss:  


    The Difficulty of Building Teams: Building a team is not a natural or easy process. It requires understanding the subterranean psychological forces at play, both at the individual and collective levels, and finding a way to direct these forces.


    The Role of Conflict in Teams: Conflict is a natural part of any high performing team. Avoiding conflict and focusing solely on maintaining harmony can lead to stagnation and lack of decision-making.


    The Importance of Clear Goals: Teams need to have a clear understanding of their purpose and primary goal. This clarity helps to align team members and drive their collective efforts towards achieving the goal.


    The Concept of Pseudo Teams: Pseudo teams are work groups that decide to be a team without having a clear goal. They focus on unanimity and being civil with each other, which often leads to lack of decision making and commitment.


     The Unique Challenges of Senior Teams: Senior teams often find it harder to form than other teams due to their reluctance to be challenged by a peer and fear of losing their autonomy. Understanding their unique goal and not conflating it with the organization's goal can help in forming a successful senior team.


    FREE DOWNLOAD FOR MANAGE SMARTER LISTENERS FROM JAMES! https://leadershipmasterysuite.com/ms/
    “(A team should) always know what it's basically for. As the French call it the raison d'etre, the reason for being..” – James Scouller
    Build Credibility and Effective Leadership with the Manage Smarter Podcast
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of goodbusi ness management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
    Connect with James Scouller
    https://www.facebook.com/TheLeadershipMasterySuite
    https://www.youtube.com/3LevelsofLeadership
    https://www.linkedin.com/in/jamesscouller/
    https://x.com/JAMESSCOULLER
    Connect with Manage Smarter Hosts
     ·         Website: ManageSmarter.com 
    ·         LinkedIn: AudreyStrong                                                                   
    ·         LinkedIn: C.Lee Smith  
    Connect with SalesFuel
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    #sales #teams #teamscoaching #teamwork #teamfail #teamtrait #teamasse

    • 25 min

Customer Reviews

4.8 out of 5
42 Ratings

42 Ratings

Andrew Barbuto ,

Insightful!

The Manage Smarter podcast explores leadership and management strategies with a focus on driving sales performance. His interviews and expert advice provide valuable perspectives for sales managers and leaders.

Cfow110 ,

Packed with value

Audrey and Lee produce an excellent show! They are fun smart professionals, very well-prepared and bring out tons of valuable information from their guests - all in 20-minutes!

543Me ,

Detailed and useful

Practical information shared in every podcast. Nicely done!

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