Management Development Unlocked - Management & Leadership Training Eric Girard

On today’s episode of Management Development Unlocked, Eric welcomes special guest Brent Kostiw. Brent was Eric’s first manager in Silicon Valley as well as his first remote manager. He is a prominent figure in Eric’s upcoming book and has been a friend and mentor for over 20 years.
Brent Kostiw has been in HR since 1983, spending 23 years specifically in HR doing everything you can imagine. His primary emphasis has been on training and organizational development, which is what his consulting practice, Corridor Business Consulting, focuses on. Those skills also spilled over into the UPS Store franchises he and his wife run in Central California.
In this episode, you’ll hear:
The value of sincerity and care in management and who Brent’s role model for management was.Why getting people involved and inviting them to participate in the solution encourages employee buy-in.How building a culture of care and flexibility builds trust with your team and reduces turnover.What new managers can do to establish a relationship with their teams right away, including:Clear vision, clear direction, and clear missionGet objectives set, and do itAdjust as neededCommunicate and be presentListen to the players who are already thereBrent’s tips for managing people who have different needs, including:Adjust to the person and how they areUnderstand that people respond similarlyDon’t make it too complicatedOffer positive feedbackBe empathetic to your team’s emotions, both personally and professionallyOffer genuine gratitudeThe difference positive reinforcement can make in management, along with a genuine “thank you.”
Connect with Brent Kostiw:
LinkedIn
Website
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Today on Management Development Unlocked, Eric speaks with Brenden Kumarasamy. Brenden shares how he changed his career path from accounting when he discovered his talent for coaching others how to speak. In college, Brenden presented competitively, which taught him how to speak, but then he began coaching other students how to speak, which helped them win competitions. In January 2019, Brenden started to create YouTube videos on public speaking on his channel, MasterTalk, which is also the name of his company.
In this episode, you’ll hear:
The most important part of communication a new manager should master.How new managers can run effective meetings that stay on track and get things done.The action steps you can take to project confidence when presenting in a meeting or a larger venue.What new managers can do to present themselves well and overcome intimidation in front of senior executives.Eric’s lightning round questions for Brenden.
Connect with Brenden Kumarasamy:
Take Brenden's free workshop
LinkedIn
Website
YouTube
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Learn more about my new book!
Head over to girardtrainingsolutions.com to get a free copy of my eBook, "Advice for a New Manager."
Connect with me on LinkedIn.
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Today, on Management Development Unlocked, Eric interviews Christopher Lind. Christopher is a husband and father of seven children as well as the Chief Learning Officer for a large healthcare company in Miami. He also participates in a lot of industry work to help shape and influence the intersection of business technology and the human experience.
In this episode, you’ll hear:
How new managers can use technology to become better managers, why it should free up more time to spend with your teams, and how AI can help.What prompt engineering is, and how you can think of AI as a brilliant intern to adjust its usage to your needs.Why your job isn’t at risk to AI but rather to someone doing your job with AI, and how understanding this new technology can help you remain relevant at work.How you can successfully manage a team remotely and the reason it requires more intentionality.AI’s capability to make us more human and more effective if used correctly.Building effective relationships digitally and how you can leverage technology to strengthen relationships.Some of Christopher’s must-have tools and tech for managers including Fellow, Marco Polo, and ChatGPT.Christopher’s responses to Eric’s lightning round.
Connect with Christopher Lind:
LinkedIn
Website
YouTube
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Learn more about my new book!
Head over to girardtrainingsolutions.com to get a free copy of my eBook, "Advice for a New Manager."
Connect with me on LinkedIn.
Please subscribe and comment!

Today’s episode of Management Development Unlocked features Janet Livingstone. Janet is an executive coach, team performance coach, trainer, and consultant. She is a global multi-potential, multilingual leadership development practitioner who coaches folks worldwide. She has lived and worked in several different countries on several continents and has empathy and experience that lends itself well to people from other cultures and people transitioning from one culture to another. She is based in Seattle and sometimes in Bratislava, Slovakia.
In this episode, you’ll hear:
Why life doesn’t stop at a promotion and there is still so much to learn even at the management level.The impact of bad coaching and the benefits of grooming someone for management beforehand so they understand what to expect.The difference between listening well and fully focusing on someone and paying attention to their cues and just being quiet,Cultural variances, how they impact team interactions, and why they can efficiently push you out of your comfort zone.How an attempt to speak the local language is received with gratitude and interest and the value in educating yourself about other cultures.Janet’s intercultural focus in her coaching business and her Team Elements coaching methodology based on iterative dialogue.
Connect with Janet Livingstone:
LinkedIn
Website
janet@cultureiskey.coach
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Learn more about my new book!
Head over to girardtrainingsolutions.com to get a free copy of my eBook, "Advice for a New Manager."
Connect with me on LinkedIn.
Please subscribe and comment!

In today’s episode of Management Development Unlocked, Eric is speaking with Gary Ross. Gary is a workplace communication, trainer, coach, and consultant who helps people communicate better at work. He is a former FORTUNE 500 corporate executive, Emmy-nominated broadcast journalist, and current stadium and arena public address announcer who knows you don’t always need a booming sound system to get your message across. He provides actionable tips and advice that people can use to inform, persuade and influence others.
In this episode, you’ll hear:
Why first-time managers have difficulty communicating effectively and how they can improve their communication skills.The fragility of trust and the reason it takes time to build it.Gary’s three number-one rules of communication and how to evaluate your communication goals.The four questions you should be asking yourself about what you’re trying to communicate.What new managers can do to build confidence in their ability to communicate with their new teams.How practice and preparation can make all the difference in your communication.Gary’s tips for new managers who need to build their confidence in their ability to communicate to leadership and manage up to them.
Connect with Gary Ross:
LinkedIn
INSIDE COMMS
INSIDE COMMS Plus
info@insidecomms.com
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Learn more about my new book!
Head over to girardtrainingsolutions.com to get a free copy of my eBook, "Advice for a New Manager."
Connect with me on LinkedIn.
Please subscribe and comment!

Today, on Management Development Unlocked, Eric welcomes guest Russell Sweep. Russell is a content development manager for Goodwill Industries International. He oversees a team that works on developing new learning strategies, adopting content, populating LMSs, and more. Russell is new to learning and development as well as management. Eric was recently a guest on Russell's podcast, The L&D Hot Seat.
In this episode, you’ll hear:
Russell’s experience transitioning into L&D and why it’s been a positive experience for him so far.The two books he recommends and the advice he’d give to someone new to L&D or any other field.What it’s like to manage a team when you don’t have deep domain expertise and why listening can be a game-changer in a new role.How Russell builds relationships with his team and why listening collaboratively is crucial when leading a team.The importance of connection with your team members and how it can influence communication with them.What Russell would tell a new manager managing a team where they’re not an expert in the team’s field.Eric’s lightning round for Russell.
Connect with Russell Sweep:
Website
LinkedIn
Instagram
GLDC
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Learn how to hire the right person for the position the first time! Join my FREE masterclass to learn how.
Head over to girardtrainingsolutions.com to get a free copy of my eBook, "Advice for a New Manager."
Connect with me on LinkedIn.
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