13 episodes

Marketing Mouths is a podcast series for healthcare marketers by healthcare marketers. Conversations with hospital marketing directors, digital marketing experts, social media pros, IT specialists, PR people, Physician Relations pros, and other interesting people that operate, or help those that operate, marketing and related departments at hospitals all over the U.S. You'll learn and share and have a little fun at the same time. Don't miss the soon to be infamous "Marketing Mouths Wheel of Questions" at the end of every PodChat - where Bill asks more personal questions of the MM guests. Marketing Mouths. Think of it as "word of mouth" marketing information fresh off the lips of health marketing experts.

Marketing Mouths | Healthcare Marketing and Content Podcast DoctorPodcasting.com

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Marketing Mouths is a podcast series for healthcare marketers by healthcare marketers. Conversations with hospital marketing directors, digital marketing experts, social media pros, IT specialists, PR people, Physician Relations pros, and other interesting people that operate, or help those that operate, marketing and related departments at hospitals all over the U.S. You'll learn and share and have a little fun at the same time. Don't miss the soon to be infamous "Marketing Mouths Wheel of Questions" at the end of every PodChat - where Bill asks more personal questions of the MM guests. Marketing Mouths. Think of it as "word of mouth" marketing information fresh off the lips of health marketing experts.

    Ep14: Crisis Communication: Kena Lewis

    Ep14: Crisis Communication: Kena Lewis

    In this episode, guest Kena Lewis shares tips on:

    How Orlando Regional Medical Center responded to the Pulse Nightclub shooting in 2016
    Using an approval system for outgoing communications to update social media and press
    Getting a crisis plan in place ahead of time
    Creating a list of contacts for subject matter experts
    Finding good news stories after the crisis
    Being transparent within the limits of your organization
    Seeking guidance and structure from FEMA’s Incident Command System


    Listen in as Kena Lewis joins Bill Klaproth to share her best advice on handling crisis communications.

    Get in touch with Kena:

    Twitter
    Email

    Ep13: Make the Most of Your Website: Desiree Davis

    Ep13: Make the Most of Your Website: Desiree Davis

    In this episode, guest Desiree Davis shares tips on:

    How many local patients start their healthcare journey online
    Having a strong presence on Google
    Optimizing service line sections of your website
    Getting to know core metrics
    Adjusting your strategy to suit current trends
    Updating your website with fresh content as you go to avoid overwhelm
    Paying attention to users' search habits


    Listen in as Desiree Davis joins Bill Klaproth to share her best advice on making the most of your website.

    Get in touch with Desiree:

    Scorpion
    LinkedIn
    Facebook
    Twitter
    Instagram

    Ep12: Intersection of Social Media and Healthcare: Elissa Nauful

    Ep12: Intersection of Social Media and Healthcare: Elissa Nauful

    In this episode, guest Elissa Nauful shares tips on:

    Social listening to know what people are saying about your business, products and services
    Taking advantage of social media platforms
    Creating a content plan to make meaningful content
    Establishing a protocol for handling comments
    Understanding the importance of social media for your professional credibility
    Paying for reach on social media


    Listen in as Elissa Nauful joins Bill Klaproth to share her best advice on social media strategy.

    Get in touch with Elissa:

    BallywhoSocial
    Twitter
    LinkedIn

    Ep11: Service Line Marketing: Mark Mathis

    Ep11: Service Line Marketing: Mark Mathis

    In this episode, guest Mark Mathis shares tips on:

    Determining benchmarks for service line marketing
    Journey mapping to understand the patient’s decision-making process
    Executing a strategy with the end in mind
    Optimizing a campaign
    Researching to make the most out of your marketing budget
    Handling the traffic your campaign generates

    Listen in as Mark Mathis joins Bill Klaproth to share his best advice on service line marketing.

    Get in touch with Mark:

    OneMinuteMarketer®
    Amperage Marketing & Fundraising

    Resources:

    Brainfluence by Roger Dooley
    Yes! 50 Scientifically Ways to be Persuasive by Robert Cialdini

    Ep10: Storytelling for Internal & External Marketing: Eric Harris

    Ep10: Storytelling for Internal & External Marketing: Eric Harris

    In this episode, guest Eric Harris shares tips on:

    Using stories to pass ideas from one person to another
    Framing your idea in a narrative structure
    Putting the Campfire Method to work in your presentations and meetings
    Selling an idea versus the selling a physical object
    Employing "the movie trailer" to show your idea's value

    Listen in as Eric Harris joins Bill Klaproth to share his best advice on using stories for internal and external marketing.

    Get in touch with Eric:
    Facebook
    Instagram
    GatherRound

    Ep9: Email Marketing: Becky Goplin

    Ep9: Email Marketing: Becky Goplin

    In this episode, guest Becky Goplin shares tips on:

    Meeting your patients where they are
    Cutting through the clutter with your emails
    Creating a content calendar
    Starting an email marketing campaign
    Integrating email with CRM
    Determining email frequency

    Listen in as Becky Goplin joins Bill Klaproth to share her best advice on getting the most out of email marketing.

    Get in touch with Becky:
    LinkedIn
    Twitter
    Tea Leaves Health

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