Matt Fanslow - Diagnosing the Aftermarket A to Z LSTN Media LLC

Matt Fanslow Compares Work in the Bays, specifically Diagnostics to Health Care with Dr. Jamie Jackish
Do they have a diagnostic machine
Continuous learning
Skill gaps and education
Analysis parallels

The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com)
Email Matt: mattfanslowpodcast@gmail.com
Diagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Auto Technicians in a group with higher rates of suicide
Warning signs of thoughts leading up to suicidal thoughts
Triggers for the path to suicidal thoughts
What you can do if you are having thoughts
What you can do for someone that may be having thoughts
988 has been designated as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline (now known as the 988 Suicide and Crisis Lifeline), and is now active across the United States. https://988lifeline.org/ (https://988lifeline.org)
https://holdmyguns.org/ (https://holdmyguns.org/)

The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com)
Email Matt: mattfanslowpodcast@gmail.com
Diagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com)
Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Attributes of military veterans
Your business culture to support veterans and maybe everyone

The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)NAPA Benefits Center: napabenefitscenter.comNAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com)Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

Dutch Silverstein - Straight Talk to Technicians - Part 2
The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com)
Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

The gang’s all here; we have the entire Aftermarket Radio Network together for an important episode inspired by the movie Moneyball. We all have experience with people who are not our top performers, but are we better to have them on the team than not? You know them; they are consistent, reliable, steady, and contributors. Are they worth replacing? Will they become the best or top performers, or do they help strengthen our overall performance? A great discussion among your peers.
Watch the Episode on https://www.youtube.com/watch?v=oUON1qeEp4Y (YouTube)

Hunt Demarest, CPA, https://paarmelis.com/ (Paar Mellis and Associates), https://huntdemarest.captivate.fm/ (Business by the Numbers Podcast)

Matt Fanslow, https://www.riverside-automotive.com/ (Riverside Automotive), Red Wing, MN, https://mattfanslow.captivate.fm/ (Diagnosing the Aftermarket A to Z Podcast)

Kim and Brian Walker, https://shopmarketingpros.com/ (Shop Marketing Pros), https://autorepairmarketing.captivate.fm/ (Auto Repair Marketing Podcast)

Chris Cotton, https://autoshopcoaching.com/ (AutoFix Auto Shop Coaching), https://chriscotton.captivate.fm/ (Chris Cotton Weekly Blitz Podcast)

Key Talking Points

What REALLY contributes to production?

Simpson Paradox

Simon Sinec points out that Navy Seal teams value Trustworthiness far, far more than Performance. https://www.youtube.com/watch?v=kJdXjtSnZTI (VIDEO HERE)

Tech productivity is one of the most important aspects of business, but how can these numbers skew what that employee is really doing (helping others, sharing duties outside of production, etc.)

Are there some numbers or metrics that actually can look too good, which could cause an issue for growth or retention

Numbers don’t lie, but sometimes can be misleading. Do your numbers match up with what you are trying to do with the business?

You have to have your head up and eyes wide open to make sure you can identify the "doers" in your group.

Do you have a scorecard for success for your technicians?

Pay plans; incentive greatness

Who are your ‘support people' to contribute and make the whole picture better

Culture is contagious

Training when hiring-

Weaknesses- be honest with eachother

Fine balance- profitability aspect, you can’t have a shop full of unicorns

Removing obstacles



Connect with the Podcast

http://aftermarketradionetwork.com (Aftermarket Radio Network)

http://youtube.com/carmcapriotto (Subscribe on YouTube)

https://remarkableresults.biz/episodes (Visit us on the Web)

https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook)

https://remarkableresults.biz/insider/ (Become an Insider)

https://www.buymeacoffee.com/carm (Buy me a coffee)

https://remarkableresults.biz/books/ (Important Books)

Check out today's partners:



Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ (getshopware.com)









Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com (DelphiAftermarket.com)


https://remarkableresultsradio.captivate.fm/listen ()