MEC Connect Midwest Employers Casualty

Hosts Matt Yehling and Patty Reinecke sit down with Dr. Fernando Branco, MEC's Chief Medical Officer, to discuss Complex Regional Pain Syndrome (CRPS) and Reflex Sympathetic Dystrophy (RSD). Dr. Branco shares his expertise on these challenging diagnoses, explaining how they can develop from seemingly minor injuries and the difficulties in accurately diagnosing and treating these conditions.
Discussion Points:
Sprains and Strains Progressing to CRPS/RSD: Dr. Branco explains that it's common for minor injuries like sprains and strains to progress into CRPS or RSD, especially in the excess claims world. He notes that increased awareness of these conditions has also led to potential overdiagnosis.

 Diagnosing CRPS/RSD: Dr. Branco emphasizes the importance of a thorough physical exam and following established diagnostic criteria. He discusses the role of temperature measurements, sweat tests, bone scans, and sympathetic blocks in the diagnostic process.

Treating CRPS/RSD: Dr. Branco outlines a treatment approach that includes sympathetic blocks, aggressive physical therapy with desensitization techniques, cognitive behavioral therapy, and medication management. He stresses the importance of an experienced, multidisciplinary team and cautions against overreliance on invasive treatments.

This episode features guest Tina D'Andrea discussing the critical topic of post-traumatic stress disorder (PTSD) in the workplace. With over 25 years of experience in workers compensation, Tina offers deep insights into the symptoms, diagnosis, and effective treatment of PTSD, particularly among professions with high public interaction like first responders, medical personnel, and teachers.

Discussion Points:
Understanding and Diagnosing PTSD: Tina defines PTSD and outlines its common symptoms, such as intrusive thoughts and hypervigilance. She elaborates on the diagnosis process, highlighting the CAPS-5 test and the PTSD Checklist as critical tools for accurately identifying the disorder.

Effective Treatments for PTSD: The conversation shifts to treatment strategies, with a focus on cognitive behavioral therapy, group therapy, and the potential use of medication. 

Navigating PTSD in Workers Compensation: Tina, Matt, and Patty tackle the challenges of managing PTSD claims within the workers compensation system, stressing the need for specialized care and the difficulties associated with psychological injury claims. A success story is shared to illustrate the positive impact of appropriate and timely treatment.

Hosts Matt Yehling and Patty Reinecke are joined by Jeff Pack, a Medical Management Consultant at MEC, to discuss failed back syndrome. Jeff shares his experience dealing with complex back injury claims that often start as sprains or strains but can lead to multiple surgeries and the diagnosis of failed back syndrome. The episode explores common trends in these cases, potential interventions, and advice for managing claims involving failed back syndrome.

Discussion Points:
Sprains and Strains Leading to Excess Claims: Jeff explains how many back injury claims that reach the excess layer at MEC begin as sprains or strains but progress to surgeries, sometimes multiple, before arriving at a failed back syndrome diagnosis. He shares examples of cases involving a nurse and a mechanic to illustrate this progression.

Common Trends and Potential Interventions: The discussion covers common back injury diagnoses seen in the excess world and potential interventions to prevent failed back syndrome. Jeff highlights the importance of addressing problems quickly, finding physicians aligned with the goal of returning employees to work, and considering tools like nurse case managers and second opinions.

Risks and Complications of Spinal Cord Stimulators: Jeff delves into the risks and complications associated with spinal cord stimulators, which are sometimes presented as a "golden ticket" for pain relief in failed back syndrome cases. He emphasizes the need for thorough consideration and second opinions before proceeding with these devices.

Hosts Matt Yehling and Patty Reinecke welcome Dana Dorsey from MEC's Medical Management Unit to discuss sprains and strains. Dana, with her extensive background in field case management, dives into the definitions, treatments, and prevention of these injuries, highlighting how they can lead to complex claims if not managed properly from the outset. The episode focuses on practical advice for both employers and employees to handle and prevent these injuries effectively.

Discussion Points:
Defining Sprains and Strains: Dana explains the differences between sprains, which involve ligaments, and strains, which involve muscles or tendons. She outlines the symptoms, severity grades, and recovery processes for these injuries, providing a clear understanding of their impact.

From Simple Injuries to Excess Claims: The discussion addresses how injuries that initially appear as sprains or strains can develop into more severe conditions, leading to significant claims. This segment underscores the critical role of early and accurate diagnosis in managing these injuries.

Strategies for Prevention and Early Intervention: Highlighting the importance of preventive measures, Dana discusses ergonomic improvements, proper training, and early medical intervention. This part of the conversation emphasizes actionable steps employers and employees can take to minimize the occurrence and severity of sprains and strains in the workplace.

They explore key differences from catastrophic claims, focusing on disputed issues, medical care management, and disability assessment. Dan shares insights on the use of Independent Medical Examinations (IMEs) and emphasizes the value of involving opposing counsel. The episode highlights the need for a collaborative approach to improve outcomes for injured employees. 
Discussion Points:
Investigating Migratory Claims: Dan explains the key differences between migratory claims and catastrophic claims, highlighting the importance of identifying disputed issues, managing medical care, and addressing disability in migratory claims.

Effective Use of Independent Medical Examinations (IMEs): Dan offers insights into the strategic use of IMEs, emphasizing the need to consider their purpose and potential impact before proceeding.

Collaboration and Communication: The episode underscores the value of collaboration and open communication among all stakeholders, including defense counsel, to navigate complex migratory claims and achieve the best possible outcomes for injured employees.

In this episode of MEC Connect, hosts Matt Yehling and Patty Reinecke sit down with MEC Senior Claims Analyst Kam Garrett to delve into the complex world of migratory claims. Kam shares a real-life example of a migratory claim that spanned over a decade and the challenges involved in handling such cases. They also discuss recurring trends, resources, and strategies for managing migratory claims effectively.

Discussion Points:
Real-Life Example: Kam provides a detailed example of a migratory claim that took almost 13 years to resolve, emphasizing the persistence required in managing such cases.

Challenges in Handling Migratory Claims: Kam highlights the unique circumstances and evolving treatment plans associated with migratory claims, including prescription complexities, financial considerations, and posturing for settlement.

Impactful Resources at MEC: Kam discusses the resources available at MEC, such as preferred pharmacy benefit management, experienced medical teams, cost projections, and structured settlement brokers, to help navigate and reduce costs in migratory claims.