Medical Advantage Podcast Medical Advantage

In the third week of April, thousands of healthcare tech professionals descended upon Chicago to attend the 2023 HIMSS Global Health Conference & Exhibition. In attendance were the biggest tech names, the most dedicated consultants, and even puppies!  
Not everyone can pull themselves away from the demands of work in healthcare for a whole week, so in this episode hosted by Rebekah Duke, we will provide the highlights of the HIMSS23. If you're as enthusiastic about healthcare IT as we are and want to know what this year's conference centered on, you won't want to miss this episode! 
We sent three of our very own pros to the conference: Angie Howard, vice president of practice solutions, Michael Justice, executive consultant, and James Worsham, director of sales.  
We were so eager for their updates and are excited to share them with our audience. In this discussion we cover: 
What was the scene overall? What does the conference tell us about the current state of the healthcare market? What factors do we, as healthcare consultants, use to determine the value of technology tools for our clients? What trends have been confirmed by the conference and what do we recommend medical practices do to respond to these notable shifts in the industry? What can be said about fatigue-reducing automations such as ChatGPT and RPA? How can technology solutions help mid-market healthcare organizations cope with the competition? How can technology solutions help medical practices improve the patient experience in response to the rise of healthcare consumerism where convenience is king? And finally, did someone say puppies?Settle in and learn all about it! If you have any questions about anything in our content, send a message to info@medicaladvantage.com.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

athenaOne® is a centralized EHR solution, rolling many components of healthcare management into one. This platform is oriented toward the ambulatory space and has a robust billing system. You will find it in independent practices, large hospital organizations, and even retail clinics like Walmart. If you currently have athenaOne® or are considering making it your new EHR, you won’t want to miss this episode! Staff Writer Holly Hurst sits down with EHR Consultant and athenaOne® Expert Billie Fusigboye-Oni to cover a myriad of athenaOne® capabilities, and its limitations, but also ways to respond to common challenges it may present to organizations like yours.
In this episode, you can learn about:
·         What the three main modules are and how they integrate
·         Add-ons
·         How the interface works
·         How the billing process works
·         The drawbacks of athenaOne®
·         What optimization can do to make athenaOne® work best
Researching EHRs? Be sure to check out our episode about eClinicalWorks!
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

What makes a prolific career in healthcare? Of course, there is extensive medical knowledge, a passion for serving others, and a commitment to perform with your best judgement. Backed by a strong company culture designed to propel consulting careers, the workforce of Medical Advantage is committed to empowering medical professionals to do their best work, every day, leveraging the power of technology.

The foundation of our company culture is rooted in our set of eight, yes eight, core values. These core values are assume positive intent, act now, make others great, let's talk, take risks, results matter, it's all about the customer, and extreme ownership. By recognizing those who exemplify our core values, we reaffirm that our core values are more than just words, they are about leading by example.

For those who are considering a career move to healthcare consulting, or are seeking guidance on how to cultivate a strong company culture that catalyzes careers, you won't want to miss this episode!

Copywriter Holly Hurst sits down with our two Core Value Award winners for 2022:  Manager of Practice Marketing Dyana Gebauer and Clinical Manager Brandi Smuzeski. Holly leads a discussion of all the elements that help Dyana and Brandy thrive in their respective roles.

Settle in as we hear original stories of career journeys in healthcare consulting!



Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

With all the financial demands and technology fatigue, it is so easy to lose sight of the human side of healthcare. But the healthcare world now gravitates toward a patient-centered model as patients behave more like consumers, the market becomes more competitive, and the industry shifts toward value-based care.

One compelling outcome of patient dissatisfaction is the financial impact. For starters, the Medical Economics Journal reports that negative word-of-mouth about a hospital or health system can lead to a loss of up to $400,000 over one patient’s lifetime. Poor performance in patient satisfaction can also predict the chances of a medical malpractice event – something all medical practices want to avoid.

In essence, the shift to a patient-centered approach is an appeal to empathy and fostering trust. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel,” is a Maya Angelou quote that guest Monty Pate considers to encapsulate the essence of patient sentiment.

We are pleased to welcome Monty Pate back to the podcast!  Monty is an Executive Healthcare Consultant with Medical Advantage who recently led the discussion for our episode on Recruiting Physician Leadership for Health System Success. In this episode hosted by Rebekah Duke, Monty walks us through the ramifications of patient satisfaction, but also long-term and short-term solutions to underperformance this area.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

Optimizing Risk Adjustment is one of our most downloaded episodes. In case you missed it, we are running it once more.

Tune in for a conversation with two of Medical Advantage’s very own risk adjustment experts, Angela Hale and Kyle Enger, to learn more about what risk adjustment in healthcare is, how it works, and strategies for optimizing risk adjustment. Topics include risk scores, the importance of capturing a population’s score accurately, the meaning behind acronyms like HCC, RAF, RADV, and more – not to mention the way Medical Advantage’s consultants are working hand-in-hand with organizations today to optimize their risk adjustment techniques. Have questions? Email us at info@medicaladvantage.com for more information. 
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.

Healthcare costs are a constant concern for payers, and the CMS is no exception. Quality care mitigates excessive costs, and the Merit-based Incentive Payment System (MIPS) is a CMS initiative designed to increase preventive care efforts by rewarding top performance. By carrying out the prescribed care quality criteria with excellence, providers can earn a bonus payment – falling short of scoring thresholds results in a penalty. 
But this program is not static, as the CMS will update the program’s parameters periodically. Coming changes to MIPS scoring are published at the end of each calendar year in what is called the “final rule.” Another area where the CMS is discretionary is the Extreme and Uncontrollable Circumstances (EUC) hardship provision for impacts related to COVID-19. 
The final rule is extremely long with a tremendous amount of information to comb through. Want to cut to the chase and hear the most significant changes? We’ve got you covered. In this episode, hosted by Rebekah Duke, our MIPS Quality Expert Missi Thomas shares the final rule updates every MIPS participant should be aware of, plus more information about the EUC hardship exemption that has been granted for one more year. 
This podcast is for MIPS participants and those who are considering it in the future. But what is also relevant to such providers is the Accountable Care Organization (ACO). Medical Advantage now offers an ACO to support value-based care providers, including help with the downside risk associated with MIPS. Email us at info@medicaladvantage.com for more information. 
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.