Metrics & Chill is a podcast about business metrics and the interesting and creative ways people improve them.
Think of this show as your swipe file for discovering new and innovative ways for moving the numbers.
95: How KlientBoost’s Improved Customer Engagement and Retention with a Unique Approach to Setting Client Goals
In this episode of Metrics & Chill, KlientBoost’s founder, Jonathan Dane joins the show to talk about how identifying and improving one metric helped boost customer engagement, customer retention, productivity, employee happiness, and so much more.
94: From 3 Hours to Just 17 Minutes: How Databox Reduced Customer Service Response Time in One Week
In this episode of Metrics & Chill podcast, find out how Databox reduced median first response time from more than 3 hours to just 17 minutes. Learn what the team did, how they did it, and measures that have been implemented to ensure this success is long-term and sustainable.
93: Google’s Page Experience Update: How to Better Prepare Your Agency and Clients According to Pepperland Marketing
In this episode of Metrics and Chill, Sean Henri, Founder and CEO at Pepperland marketing, shares the latest Google Page Experience update details, including how his agency prepared themselves and their clients and the changes they implemented.
92: How Powered by Search Increased Sales Qualified Leads by 142% Quarter-Over-Quarter
In this episode of Metrics and Chill, Mark Thomas, Head of Growth at Powered by Search, walked us through how he, as the only marketing hire, drove the strategy that led to an increase in Sales Qualified Leads by 142% quarter-over-quarter.
91: How Sweet Fish Media Reduced Revenue Churn Rate by 12% in 12 Months
In this episode of the Metrics & Chill podcast, Logan Lyles, VP of Customer Experience at Sweet Fish Media, talked about how they lowered revenue churn from 15% to 3% in 12 months despite the pandemic.
90: How the Weidert Group Improved Goal Conversion Rates for a Client by 77% (Year-Over-Year)
Jonathan Stanis, Director of User Experience, and Frank Isca, a strategist at Weidert Group, joined John Bonini on an episode of the Metrics and Chill podcast to discuss how they improved one key metric for their client: Goal conversion rate.
Entertaining, insightful, and actionable! 🔥
Whether you’re well established as an entrepreneur, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! John does an incredible job leading conversations that cover a huge breath of topics related to the ins and outs of building a thriving business - and life you can be proud of - with leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!
Actionable and engaging
For me, when I follow a podcast I look for two things. One is a podcast episode that delivers something actionable I can take away and try in my business and two, I want to listen to speakers who engage and draw me in. John is an engaging podcast interviewer with a keen sense on how to extract the right data/key points while still keeping things conversational and light.
More thoughtful than the rest
John Bonini is an excellent interviewer who gets into some genuinely rare details with his guests. Everyone says they do what John ACTUALLY does. Worth a listen.