14 episodes
Michael Virardi Michael Virardi
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- Business
In these mini-interview sessions, we are talking with the world’s greatest business minds and we get to pick their brains for 20 minutes. Our sole aim is to bring you practical ideas you can listen to today and start implementing starting from tomorrow. Creating unique and unforgettable experiences is the key to creating a differentiated and sustainable business especially in this day and age with a global recession looming.
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Customers takings advantage of you? (The Customer Experience Show™)
Joey Coleman answers the question: Do you think that customers will take advantage of our empathetic approach? i.e. the customer is aware of the situation and will seize the opportunity.
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The Customer Experience Show™ Ep. #1 - Joey Coleman
Joey Coleman is the Chief Experience Composer at Design Symphony, a customer experience branding firm that specializes in creating unique, attention-grabbing customer experiences. His clients include individual entrepreneurs, start-ups, small businesses, non-profits, government entities, and Fortune 500 companies.
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The Customer Experience Show™ Ep. #2 / Bob McGannon
Bob is the co-founder and director of Intelligent Disobedience Leadership in Australia. Bob specialises in advanced leadership techniques
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The Customer Experience Show™ Ep. #3 / Denise Lee Yohn
Denise Lee Yohn is the go-to expert on brand leadership for national media outlets, an in-demand speaker and consultant, and an influential writer.
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The Customer Experience Show™ Ep. #4 / Shep Hyken
Shep Hyken is a customer service and customer experience (CX) expert, an award-winning keynote speaker and New York Times and Wall Street Journal, bestselling author.
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The Customer Experience Show™ Ep. #5 / Jeffrey Gitomer
Jeffrey Gitomer is an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development