Michiel de Bruijn - Part 3: SaaS is one of the most difficult areas of procurement today – here's how to make it easier The Buy Side

In our third conversation with Michiel, he describes why SaaS is one of the most difficult areas for procurement today (i.e. a large piece of the margin is often made up; hefty implementation costs; etc.), how he approaches SaaS buying conversations to get the fairest possible pricing and terms (i.e. always come prepared with data and always be transparent), and what he thinks the future of SaaS procurement looks like ("procurement is always going to be a social business").