Mike Jones - Senior Director - Customer Care at The Home Depot [Customer Service]

Mike talks about Contact Center, Center of Excellence, and stresses the importance of separating yourself from the competition by driving loyalty and creating a seamless experience. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick or visit https://press1fornick.com/podcast/ #customerexperience #customerservice #press1fornick