Podcast by MindsetGo Podcast
Podcast by MindsetGo Podcast
ICommunicate Podcast #93: A Port in the Storm (ft. Mike Port)
ICommunicate Podcast #93: A Port in the Storm (ft. Mike Port) by MindsetGo Podcast
ICommunicate Podcast #92: Out of Sight - Out of Mind (ft. Melissa Glenny)
Salespeople have been doing this for years and we don’t blink an eye. Now more than ever, companies are being forced to consider allowing people to work remotely on a permanent basis, but why not do this proactively instead of reactively? Why do we readily trust salespeople more than everyone else? In this week’s podcast, Mark talks about how the perceived cause of this slow transition is less due to a lack of trust in the workplace, and more about unclear expectations, poor training, misguided performance evaluations, and change management.
ICommunicate Podcast #91: Special Guest Jim Tunney
Drawing from 30 years experience as an educator and 31 years as an NFL referee, Jim Tunney works with Fortune 500 companies for team building, leadership, peak performance, motivation, customer service and wellness. Tunney’s book, Impartial Judgment, “The Dean of NFL Referees” Calls Pro Football As He Sees It chronicles his career in the NFL. Other recent titles include Speaking Secrets of the Masters, The Winning Spirit, You Can Do It, Chicken Soup for the Sports Fan’s Soul. His most recent work is It’s the Will, Not the Skill, outlining principles and philosophies of success.
ICommunicate Podcast #90: Why Lumps Aren't Only In Potatoes
We are all familiar with the expression Rush to Judgment because it happens so often. The question is why and how is it hurting us in the workplace and in our relationships? On this week’s show, Mark discusses the consequences of lumping people together, labeling, and how to avoid falling into the judgment trap. Stop letting judgment separate you from your goals, limit your thought process, and create an atmosphere of ongoing distrust.
ICommunicate Podcast #89: Working Hard or Hardly Working
What does it really mean to work hard? What does it mean to work too much and when do the physical and mental sacrifices take their toll? Mark talks about quality vs quantity when being recognized for work ethic, taking initiative, associating your worth with your work and the difference between working too hard and working too much. Imagine if there was an effort honor roll. What categories in the workplace would be included and what are the bare minimum standards that you must meet to say you are a hard worker?
ICommunicate Podcast #88: Firing Customers and Mutual Relationships
Do you know hard it is to get a customer said the salesperson? Do you know how hard it is to maintain those customers said the customer service representative? The answer is it is incredibly hard to do both. But what about the unpopular question about firing customers? On this week’s episode of ICommunicate, Mark discusses these questions and how to deal with unrealistic demands, irrational customers, and how to replace them when its time.