9 min
Moment 1 - Creating A SaaS Business From Scratch Remotely with Philip Brook & Voiceform Tea & Biccies With Jake
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- Marketing
In these 'moment' episodes of my Tea & Biccies podcast, I'll be selecting my favourite moments from previous episodes of the podcast series.
In this moment, philip Brook lays down exactly why he and his fellow co-founders created Voiceform. A customer feedback tool, enabling individuals to provide their feedback via their voice rather than traditional online survey tools.
What Philip teaches us, is that voice and customer opinions do matter. We can over or understate customer feedback via online surveys, because we don't know the true meaning behind someones comment. However, using voice, we can get under the skin of those opinions even more.
Listen to the full episode here: https://podcasts.apple.com/us/podcast/capturing-emotional-insights-philip-brook/id1595890869
Watch the episode on Youtube: https://www.youtube.com/watch?v=zNYU0JU3JU8&t=247s
In these 'moment' episodes of my Tea & Biccies podcast, I'll be selecting my favourite moments from previous episodes of the podcast series.
In this moment, philip Brook lays down exactly why he and his fellow co-founders created Voiceform. A customer feedback tool, enabling individuals to provide their feedback via their voice rather than traditional online survey tools.
What Philip teaches us, is that voice and customer opinions do matter. We can over or understate customer feedback via online surveys, because we don't know the true meaning behind someones comment. However, using voice, we can get under the skin of those opinions even more.
Listen to the full episode here: https://podcasts.apple.com/us/podcast/capturing-emotional-insights-philip-brook/id1595890869
Watch the episode on Youtube: https://www.youtube.com/watch?v=zNYU0JU3JU8&t=247s
9 min