Monitor has launched a podcast series featuring real-time conversations with our Editorial Board members and other industry leaders to discuss pressing topics and offer insight into the future.
PODCAST 39: AI in the Equipment Finance Industry
Many financial institutions have already begun to implement AI for various purposes, including onboarding, customer service, underwriting and fraud detection. Dr. Ali Ahmed discusses the benefits and pitfalls of using AI, the significance of explainable AI and the prerequisites for financial organizations looking to adopt AI technology.
PODCAST 38: Expanding Relationships with Digital Transformation
Many commercial finance companies consider themselves “relationship businesses.” The leaders of these companies often see digital transformation as a potential threat to the foundational relationships of the business. Scott Nelson, Chief Digital Officer at Tamarack Technology, explains how digital can extend and strengthen relationships while providing scale to businesses when considered in the right context.
PODCAST 37: Forming Strong Bonds With Brokers
There are many ways to originate deals in the equipment finance business, including forming relationships with third-party originators. David Lee from North Mill Equipment Finance talks about the benefits of this approach, how to vet brokers and how to keep the best ones coming back to your company for funding.
PODCAST 36: Achieving Mastery and Staying Customer-First
Bill Stephenson announced that he will be retiring as CEO and Chairman of DLL at the end of 2021. In an exclusive interview with Monitor, he talks about the biggest lessons he’s learned during the course of his career, shares advice for future leaders and talks about how to know when its time to start the next chapter.
PODCAST 35: Seizing the Opportunity of Clean Energy
Clean energy is the way of the future. These solutions are better for the environment, and they’re beneficial for the equipment finance industry’s customers as well. Implementing energy savings can help customers save money and improve the future enterprise value of their companies. Brian DePonte discusses the opportunities available for equipment finance companies in this industry.
PODCAST 34: Creating True Connection with Authentic Communication
True connection with others — including colleagues, customers or the general public — requires authenticity. While that may be easy to say, how do we put this into practice? Matt Hurwitz, executive vice president and head of commercial banking communications at Wells Fargo, talks about how to achieve authenticity in our interactions and takes a look at how corporate communications are shifting.
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