39 episodes

Louis Feuer, MA, MSW is a nationally known business educator. Dynamic, real and always with great business strategies.From convention presentations, conventions, keynote presentations, to corporate meetings, Louis has built a national reputation for excellent and easy to use business growth strategies. Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session. He wrote the customer service training materials for American Health Insurance Plans and has lectured throughout the US, Canada and Europe. He has written hundreds of articles on professional development issues and had a monthly business column for more than 20 years in Home Care Magazine. Louis continues to keynote professional meetings throughout the US. Contact Louis at 954.838.7504 for scheduling a customer service program for your staff or association.

My Business is Your Business: Podcasts with Louis Feuer on Programs for Building Revenues Louis Feuer, Nationally known speaker - with a dynamic presentation!

    • Business
    • 5.0 • 1 Rating

Louis Feuer, MA, MSW is a nationally known business educator. Dynamic, real and always with great business strategies.From convention presentations, conventions, keynote presentations, to corporate meetings, Louis has built a national reputation for excellent and easy to use business growth strategies. Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session. He wrote the customer service training materials for American Health Insurance Plans and has lectured throughout the US, Canada and Europe. He has written hundreds of articles on professional development issues and had a monthly business column for more than 20 years in Home Care Magazine. Louis continues to keynote professional meetings throughout the US. Contact Louis at 954.838.7504 for scheduling a customer service program for your staff or association.

    Louis Shares Thoughts on What Makes a Business Successful

    Louis Shares Thoughts on What Makes a Business Successful

    This program is a conversation about what makes a business successful.  Louis brings his own experiences and encourages others to evaluate their own shopping habits. This program is for all staff.  it is not about sales strategies, but about how to rethink what is the road to business success. This is the first program where Louis moves the conversation away from tasks and plans to help you understand what the customer expects. It is an enlightening and thoughtful presentation for staff at every level of the business.

    • 11 min
    Making the Most of Your Sales Day: Understand Where Your Time Goes

    Making the Most of Your Sales Day: Understand Where Your Time Goes

    The 7 tips identified in this episode focus on how to carefully plan your sales day.  Every day goes quickly for busy sales people but Louis addresses what you need to consider as you plan for a productive and profitable day.

    Learn the difference between two major types of calls and how to insure your schedule allows you to handle roadblocks that may happen when making the trip to a sales meeting. This program gives every sales and marketing person so much to think about!

    • 13 min
    Understanding the Slow Selling Process

    Understanding the Slow Selling Process

    The mind of the buyer is complex. So many thoughts to deal with before making the final buying decision. This short 7 minute program gives you a glimpse into what the buyer or purchaser may be thinking before handing you over cash or their credit card.  The 6 steps outlined will help you gain patience with the potential customer as they make a purchasing decision.  It is all about patience and Louis helps you understand why you need patience with every customer.  Great program to share with anyone who has any direct contact with a customer.

    • 7 min
    The All Important Return Policy Issues for Winning Over the Customer

    The All Important Return Policy Issues for Winning Over the Customer

    When all seems to go well, you are often surprised by the customer wanting to return what they purchased. This may be your first program address the all important return policy for your business.  The ten points addressed will provide you some key aspects of a return policy that may work for your store or business. Review the content of this episode with your partners and colleagues and with the content of this prog;ram begin developing a return policy that works for you and your customer.  This important program can be the determining factor whether a customer will ever want to do business with you now or ever again. 

    • 11 min
    Pricing the Value of a Customer Call

    Pricing the Value of a Customer Call

     Most very call is a potential customer on the line or in your store. While you may not close a deal on this first interaction, what you say and how the interaction moves on can determine your revenues. Even if the deal is not closed the content of the conversation may be repeat. You may not only lose the revenue from one customer but the customer may repeat to others  the negative impression they have received from talking with you. This is an important program for your entire staff.  A great 9 minute episode that is important for your business success.

    • 9 min
    New Insights for Your Next Sales Presentation

    New Insights for Your Next Sales Presentation

    There is always the need for a carefully presented sales presentation. Whether to one person or a small group, there is never a second  chance to make that first impression. This episode is a program that should be played often so that in time you will quickly remember these important tips and strategies.  Having presented thousands of presentations, Louis shares important information and insights that you should be aware of as you approach your next sales call and company presentation.  Listen and share this short episode with all others in your company who will be asked to share information about your products and services.

    • 16 min

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