Natalie Fairchild, founder of Pacific Perks Coffee, joins us on Navigating No to share her journey of overcoming rejection, navigating failures, and building a successful franchise. From leaving the corporate world to start her own business and provide for her family, to expanding Pacific Perks into a thriving franchise, Natalie’s story is one of resilience, innovation, and purpose.
In this episode, Natalie opens up about her entrepreneurial path, the challenges of franchising, and how she cultivated a strong team culture rooted in belonging and balance. Her insights on overcoming obstacles, effective delegation, and building a supportive community offer invaluable lessons for anyone seeking to turn setbacks into growth. Whether you’re an aspiring entrepreneur or navigating your own challenges, Natalie’s journey will inspire and motivate you to keep moving forward.
00:00 The Power of Sharing Positive Feedback
00:37 Introducing Natalie Fairchild and Pacific Perks Coffee
01:32 Natalie's Journey: From Corporate to Entrepreneurship
03:44 Balancing Family and Business
10:44 The Importance of Delegation and Team Building
14:55 Creating a Franchise: Challenges and Successes
20:08 Building a Loyal and Flexible Workforce
26:52 Going the Extra Mile: Customer Experience Training
28:15 The Power of Basics in Business
29:14 Creating Memorable Experiences
30:18 The Importance of Feedback and Reviews
33:04 Celebrating Success and Growth
36:17 Staying Connected with Your Team
41:37 Overcoming Rejection and Taking Action
50:23 Connecting and Empowering Others
52:24 Final Thoughts
Information
- Show
- FrequencyUpdated Weekly
- PublishedNovember 11, 2024 at 8:00 AM UTC
- Length53 min
- RatingClean