On this Newtons Nuggets, we are joined by the Complaining Cow! Helen Dewdney is not only a brilliant business woman, helping consumers and companies with all things customer service, but she's also a friend and a lovely person.
She talks to us about the right way to complain, the annoyance of bad customer service - especially when things go wrong. And what about the time she took on Tesco over £40?! This is the longest, but one of our favourite episodes yet!
Check out Helen on:
And this is her YouTube channel:
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Thanks as usual go to Jesse, especially for making this a sensible length from what was hours of footage :D