Lee continues his "Not Just An International Author" mini-series, by talking to Mark Graban, a management consultant, and the author of several works, including ‘Lean Hospitals’, and ‘Measures Of Success’.
Mark has found great success by taking the lessons learned from various sectors, and translating them into others, such as healthcare.
The older, more traditional models say that the higher up you go, the more infallible you become, or the more answers you have. This runs counter to effective problem solving.
Many use the metric of follower numbers in order to denote success, but it should really be measured on the quality of the message.
There is always the element of luck when it comes to opportunities. But luck favours the prepared. We can only take advantage of fortuitous chances if we have laid the groundwork that enables it.
'I was applying problem solving, and leadership methods from other industries into healthcare’
‘These approaches might run counter to what we’ve been taught’
‘Even if I’m not inventing methods, I’m good at connecting dots’
‘You just have to take advantage of an opportunity when it presents itself, even if it wasn’t part of the plan’
Business Problems Solved Podcast
Mark Graban LinkedIn - https://www.linkedin.com/in/mgraban/
Mark Graban - https://www.markgraban.com
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
You can contact Lee Houghton on 07813342194
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