49 min

Offering Delight in Margin Enhancing Ways Product Rebels

    • Marketing

Vidya and Heather interview Gib Biddle, writer, speaker, and former VP of Product at Netflix. 

They discuss the importance of standing up for customers, and how his innovative work has evolved over time. Gib shares the importance of how to delight customers in hard-to-copy, margin-enhancing ways. 

Vidya and Heather interview Gib Biddle, writer, speaker, and former VP of Product at Netflix. 

They discuss the importance of standing up for customers, and how his innovative work has evolved over time. Gib shares the importance of how to delight customers in hard-to-copy, margin-enhancing ways. 

49 min