329 episodes

Omni Talk is a series of podcast productions from OmniTalk.blog, hosted by leading omnichannel retail experts, Chris Walton and Anne Mezzenga, and other frequent guest contributors. Chris and Anne are the founders of Omnitalk.blog, one of the fastest growing blogs in retail, and ThirdHaus.com, a retail technology lab in Minneapolis. Their signature podcast, the Omni Talk Fast Five dives into the top retail news headlines of the week, all in their own candid and humorous styles, with frequent guest host Carter Jensen, and their Omni Talk Spotlight Series goes deep via interviews with the companies, the people, and the technologies that are shaping the future of retail. If you enjoy these podcasts, please also be sure to rate them, leave a comment or review and visit OmniTalk.blog to subscribe to Omni Talk and to get all the retail commentary you could ever want, and more, delivered straight to your inbox.

Omni Talk Omni Talk

    • Business
    • 4.8 • 58 Ratings

Omni Talk is a series of podcast productions from OmniTalk.blog, hosted by leading omnichannel retail experts, Chris Walton and Anne Mezzenga, and other frequent guest contributors. Chris and Anne are the founders of Omnitalk.blog, one of the fastest growing blogs in retail, and ThirdHaus.com, a retail technology lab in Minneapolis. Their signature podcast, the Omni Talk Fast Five dives into the top retail news headlines of the week, all in their own candid and humorous styles, with frequent guest host Carter Jensen, and their Omni Talk Spotlight Series goes deep via interviews with the companies, the people, and the technologies that are shaping the future of retail. If you enjoy these podcasts, please also be sure to rate them, leave a comment or review and visit OmniTalk.blog to subscribe to Omni Talk and to get all the retail commentary you could ever want, and more, delivered straight to your inbox.

    Fast Five | Amazon And The War On Wages

    Fast Five | Amazon And The War On Wages

    In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, A&M's David Ritter and Kristin Kohler Burrows join Chris and Anne to debate:

    - What Amazon's latest moves to increase wages and offer free college tuition for its employees signal for the rest of the retail industry.

    - The recent layoffs at Casper and whether they are a canary in the coal mine for other DTC brands or simply an isolated event.

    - Amazon mega-roller-upper Thrasio's recent $100 million spending spree and what it could mean for the CPG industry.

    - Peloton's overt move into private label apparel.

    - And, close with a discussion on buyers' clubs through the examination lens of Beauty Pie, a buyers' club in the health and wellness space that just raised $100 million.

    There's all that plus taco subscription runs to the border and what we think is also likely fake news from Deutsche bank on the size of the Walmart+ subscription base.

    To learn more about the A&M Consumer & Retail Group, visit:
    www.alvarezandmarsal.com/industries/retail/retail

    To learn more about Takeoff, visit: www.takeoff.com/

    Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/

    Music by HookSounds.com

    • 40 min
    Spotlight Series | More Than A Locker With Cleveron CEO Indrek Oolup

    Spotlight Series | More Than A Locker With Cleveron CEO Indrek Oolup

    It’s been a trend throughout the pandemic, but BOPIS, Click-and-Collect, whatever you’d like to call it, is here to stay. It’s time to get a solid solution, and unfortunately, it’s not as simple as setting up lockers inside or outside your store.

    
In this podcast, Anne Mezzenga and Cleveron Co-Founder Indrek Oolup dive deep into the complete strategy required to set your enterprise or SME retail operation up for success.

    Omni Talk Fast Five fans will recall the news of Cleveron’s robotic fulfillment kiosk pilot with Jewel-Osco which Anne and Indrek also cover in this interview.

    Indrek shares the successes and opportunities they’ve seen so far from that effort, and how that’s played into the development of future Cleveron products, including a new product Indrek announces exclusively to Omni Talk listeners in this podcast.

    To learn more about Cleveron, head to Cleveron.com

    **Sponsored Content**
    Music by HookSounds.com

    • 29 min
    Spotlight Series | UntieNots Co-Founders Zyed Jamoussi & Cédric Chéreau

    Spotlight Series | UntieNots Co-Founders Zyed Jamoussi & Cédric Chéreau

    Quit sending all your customers all the same promotions, and while you’re at it, make it fun!

    In this live recording of the Omni Talk Spotlight Series, Anne Mezzenga and Chris Walton sit down with UntieNots co-founders, Zyed Jamoussi and Cédric Chéreau to talk about how they’re utilizing AI and gamification to make loyalty programs better for retailers, and more importantly, for their customers.

    The UntieNots team has deployed their loyalty and promotion platform with retailers throughout Europe, tackling the challenges that can come with personalization and privacy and in this podcast, they share with the audience how they’re applying that knowledge in their move into the North American market.

    Cédric and Zyed explain why the key to a successful loyalty program is not grouped promotions, but instead in tapping AI within their platform to create highly personalized offers that have netted their customers over $35M in discounts in just a few short years.

    For more on UntieNots, head to https://untienots.com/en/home

    **Sponsored Content**
    Music by HookSounds.com

    • 38 min
    Fast Five | Go Go Amazon Go In Whole Foods

    Fast Five | Go Go Amazon Go In Whole Foods

    In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris and Anne:

    - Debate the significance and many angles to consider in the momentous announcement by Amazon to put its Just Walk Out Technology into two new Whole Foods stores.
    - Discuss Kroger's continued storeless expansion in Florida.
    - Question Walmart's newly announced partnership with Instacart to deliver groceries to New York City. 
    - Argue the merits of the "shop-in-shop" trend by turning the microscope on Hy-Vee's move into fitness equipment.
    - And, close with a discussion of what the retirement of Target CIO, Mike McNamara, means for Target and retail overall.

    There's all that, plus Kanye's velvet blankets and Anne's favorite bush. 

    To learn more about the A&M Consumer & Retail Group, visit: 
    www.alvarezandmarsal.com/industries/retail/retail

    To learn more about Takeoff, visit: www.takeoff.com/

    Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/

    Music by HookSounds.com

    • 32 min
    Spotlight Series | The Secret To Post-Pandemic Digital Marketing: Customer First, Not Channel

    Spotlight Series | The Secret To Post-Pandemic Digital Marketing: Customer First, Not Channel

    There have been a lot of shifts happening as a result of the pandemic: people have new shopping behaviors, they’re discovering product differently, engaging with retailers in new places, on new channels, and in new ways that are requiring brands and retailers to evolve their thinking around talking to their customers.

    Omni Talk has heard you! We know your marketing teams are just coming up for air after the height of the pandemic, and now the rules are changing even more quickly than customers' habits.

    So, we brought in an expert on the topic, Lisa Collings SVP of Client Development of Epsilon Digital Media to talk to us about how retailers and brands can get better at putting their focus on this changing customer.

    To learn more about Epsilon head to Epsilon.com

    **Sponsored Content**
    Music by Hooksounds.com

    • 35 min
    Fast Five | An Amazon Reaffirmation, Ikea Resale, and the Allbirds IPO

    Fast Five | An Amazon Reaffirmation, Ikea Resale, and the Allbirds IPO

    In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group and Takeoff, Chris Walton and Anne Mezzenga:

    - Praise Amazon for its Affirm partnership and once again setting the table years ahead of everyone else in regards to mass market BNPL adoption.
    - Iterate and explore what Ikea's new buyback and resale program could one day mean for the Pennsylvania town of Conshohocken and Americans everywhere.
    - Discuss why Allbirds' IPO smell afowl. Whoops, we mean afoul.
    - Point out how the new Mercatus and Instacart relationship could ultimately lead to some pricing confusion for consumers.
    - And close by examining a company, Leap, who plans to open up 250 stores for DTC brands by 2022.

    There's all that, plus Chris compares himself to Robocop and Anne's shares her favorite thing to do with duct tape on a summer's day in Minnesota.

    To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail

    To learn more about Takeoff, visit: www.takeoff.com/

    Plus, check out our ranking in Feedspot's 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/

    • 30 min

Customer Reviews

4.8 out of 5
58 Ratings

58 Ratings

rickwatson12345 ,

Brilliant funny and on point

Anne and Chris are brilliant and match each other well. I can’t count the number of episodes they had me laughing and agreeing with their wit and insights!

mdil ,

Best of Class

Omni Talk is the most forward looking insight into the retail industry that exists.

They cover the latest and greatest trends without being afraid to offer pointed critique. One thing is for certain, we will be looking back years from now to see early Omni Talk interviews of the leaders of the retail industry.

Toopan B ,

Brilliant. Funny. On point.

Omni Talk is my go to for keeping up with the latest retail trends and news. They sift through the noise of the week and curate the most impactful stories and break things down bluntly informed by their experiences in the trenches and deliver it with a great sense of humor.

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