39 min
On Loyalty: Rob Markey Breakthrough Builders
-
- Management
Rob Markey, Senior Partner at Bain & Company, describes the evolution of his customer-centric mission while breaking down the past, present, and future of the Net Promoter System he co-created.
Rob Markey, Senior Partner at Bain & Company, describes the evolution of his customer-centric mission while breaking down the past, present, and future of the Net Promoter System he co-created.
39 min