43 episodes
Closing the Books by IC System icsystem
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- Business
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5.0 • 6 Ratings
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IC System is a privately held accounts receivable management firm founded in 1938 on the principle of ethical collection practices. Now in our third generation of family ownership, our purpose is “Making Collections Better.” This simple statement guides every decision our leaders make and influences every interaction we have with consumers, our clients, our industry, and our community.
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A Different Approach for Collection Agencies with John Erickson
John Erickson of IC System - an expert in all things debt collection - discusses new approaches in the collection agency industry. Unique in their industry, IC System drives the company with the core values of People, Innovation, Integrity, Pride and Performance.
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Affordable Debt Collection with InstiCollect
When it comes to finding solutions that are seamless and proactive in the debt collecting sector, IC System has found one innovative answer. This episode of Closing the Books, host, Tyler Kern, spoke with Bryan Campbell, Business Development Manager at IC System, about a new method of managing account receivables.
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BONUS EPISODE: Creating A People-Focused Culture in Debt Collection
Debt collection rarely, if ever, has a positive connotation. Joe Erickson, Director of HR at IC System, spoke with Eric Johannes, Director of Corporate Marketing at IC System - an expert debt collection agency, about how this relates to the significance of creating positive culture in this sector.
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BONUS EPISODE: Debt Collection Through the Years with Kay Drinkwitz
Listen in as Eric Johannes and Kay Drinkwitz dive into how debt collection has evolved through the years at IC System, how helping people has always been at the heart of IC System, and how changing the term "debtors" to "consumers" has impacted business!
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Challenges of Debt Collection 2023
Consumer habits throughout the pandemic have changed rapidly in almost every
industry, including debt collection. While the onset of the pandemic encouraged some
consumers to save and begin paying back debts, these habits have now shifted. What
exactly are the challenges the repayment industry is facing now and which will likely
continue into 2023? -
Changes to Credit Reporting in the Healthcare Industry
IC System - an expert in all things debt collection - discussed changes in credit reporting in the healthcare sector and how it can impact credit scores and recovery with resident expert Michelle Dove, Chief Corporate Counsel and Chief Compliance Officer.
Customer Reviews
Interesting listen. Insightful.
I thought the guest had a large amount of experience and insights to share. I learned something and was entertained.