137 episodes

Certified Trainer and Corporate Consultant Dawn Shuler delivers sharp, relevant inspiration and success strategies for CEOs, business owners, founders, managers, and leaders. Learn the importance of aligning your company's purpose and values with those of your people and employees for greater success. Topics include business success, team building, employee engagement, communication, leadership, values, and more.

When People Thrive, Companies Thrive with Dawn Shuler Dawn Shuler, CEO The Shuler Group, LLC

    • Business

Certified Trainer and Corporate Consultant Dawn Shuler delivers sharp, relevant inspiration and success strategies for CEOs, business owners, founders, managers, and leaders. Learn the importance of aligning your company's purpose and values with those of your people and employees for greater success. Topics include business success, team building, employee engagement, communication, leadership, values, and more.

    Episode 137 – You must respond. You must communicate.

    Episode 137 – You must respond. You must communicate.

    Now is the time that your customers, clients, prospects, and markets need to hear from you.  In the absence of communication, especially in these times, people turn to fear.  So, if you don’t communicate, then they’ll wonder what you’re hiding or what horrendous thing is on the horizon.

    What do you communicate? What is your response to this situation we’re experiencing right now? What do your customers, clients, employees, and staff need to know? What do they need to hear from you? What is changing? What is not changing?

    Listen in as Dawn Shuler shares what some other organizations are doing in response to COVID-19, as well as the importance of more frequent communication.

    • 13 min
    Episode 136 – Beyond the knee-jerk reaction

    Episode 136 – Beyond the knee-jerk reaction

    In the throes of Coronavirus, we’re seeing (and experiencing sometimes as well) knee-jerk reactions.  Buy as much toilet paper as possible.  Restrict any unnecessary spending.  Restrict all spending.  Don’t take that new job.  Don’t pursue the new opportunity.  Yell at other people who aren’t doing what you think they should.

    Our knee-jerk reactions are completely normal.  They are a result of our instinctive natures (lizard brain) trying to keep us safe.  The problem is that in times of crisis, we stay in that mode, which is not good for us.

    Listen in as Dawn and Mark Shuler talk about how the instinctive center is taking over in response to Coronavirus, as well as the downsides of being in constant instinct mode.

    Other podcast episodes referenced:  Reactive vs. Proactive, Proactive vs. Reactive revisited, and Crisis and Compassion

    • 22 min
    Episode 135 – 9 questions you need to ask your employees during COVID-19

    Episode 135 – 9 questions you need to ask your employees during COVID-19

    “For the times they are a-changin’” ~ Bob Dylan

    We are in unprecedented times where things are changing, not just on a daily basis, but sometimes an hourly basis.  Everything from dining out to children being home from school, and so much in between, looks different today from how it looked two weeks ago.

    And then there is the emotional component.  There’s general worry and tension.  Some people are separated from their families.  None of us know what to expect.

    Pick a thing, and that thing has been affected.  

    Here’s what we’re noticing, in our company, as well as in our colleagues’ and clients’:  Everyone is stressed, and productivity is abnormally low.

    For all these reasons, we are halting any Company Climate Inventories that are in process or are upcoming in the next few weeks.  The results would be skewed and would not garner the results that this powerful diagnostic tool provides.

    The Company Climate Inventory is designed to assess what is working and what is not, in the on-going, longer-term climate.

    Our current situation is more immediate and requires a different strategy.

    You still need to get a read from your employees and staff.  And in crisis mode (which many of us are in, personally and professionally), you don’t need one more thing to do.  However, if you don’t check in with your people and start to mitigate the fallout from these odd times, the damage could last far longer than just this current situation.

    Listen in for the 9 questions you should be asking your people now.   

    • 19 min
    Episode 134 – Crisis and Compassion

    Episode 134 – Crisis and Compassion

    Weeks before the Coronavirus was the topic of every single conversation, my daughter had an incident that put us in immediate (temporary) crisis mode.  What I realized was that crisis, and one’s instinctive reaction to it, is like the undertow or current that can sweep one away.  And once you’re in the current, it can be awfully hard to extricate one’s self.  Listen in as I share four strategies to deal with crisis or a strong current on any level.

    Other podcast episodes referenced:  Reactive vs. Proactive and Proactive vs. Reactive revisited

    • 19 min
    Episode 133 – Interview with Rob Neilly on Advanced Communication

    Episode 133 – Interview with Rob Neilly on Advanced Communication

    In this episode, Dawn Shuler interviews Rob Neilly, former professor and current wordsmith at Successful Messages.  Listen in as they cover



    * Active listening

    * The negative filters that might affect our ability to listen actively

    * Direct communication

    * Reading between the lines

    * Communication appropriate to your audience, especially when it’s made up of many different people, personalities, and learning styles

    * Emotional intelligence



    Other podcast episodes referenced:  Remote workers and What do your values say about you?

    Other resources mentioned:  Crack your personality values code

    About Rob Neilly:

    Rob Neilly is a former college professor who taught business communication, business writing, office administration, and technology to students in certificate and degree programs for two of Canada’s largest colleges. In addition to higher education, Mr. Neilly is a trained virtual assistant, and a business writer who creates web, copywriting, blog posts, and other content.

    Rob spent a considerable amount of time in various administrative and communications positions in not-for-profit organizations, and business sectors as diverse as IT and healthcare.

    Mr. Neilly currently resides in Toronto, Canada.

    Email: rob@successfulmessages.com Web: http://successfulmessages.com/

    • 37 min
    Episode 132 – Do you make a big deal… or not?

    Episode 132 – Do you make a big deal… or not?

    Listen in as Dawn Shuler describes a situation that most of us deal with on a regular basis.  Someone does something we don’t like.  Do we make a big deal out of it or not? Sometimes the answer is yes; others it’s no.  What are the determining factors?

    Other podcast episodes referenced:  Forward motion, Deeper Why, Are you playing the long game?, and Are you purpose-driven?

    • 14 min

Customer Reviews

CherryllLG ,

Relevant and helpful

Excellent information and tips for managers and employees. Dawn and her interviewees offer practical and wise advice. A mini business course while driving to work!

MindJosh ,

Relatable Leadership Insights

Dawn has such a straightforward and common sense perspective on leadership, communication, and teams. Her insights come from diverse experience and from her thousands of hours of coaching and training. You'll get great and useful content in each episode. She is an asset to any business manager, owner, or executive who wants their people and organization to thrive.

GedAndTenar ,

Very Usful Information

Dawn has incredibly helpful information every podcast. Anyone who is running a business, large or small should be listening in. There is always at least one gem and usually more in each episode.

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