Outside the Box with Asendia USA Asendia USA

When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience.
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Asendia: Frequently Asked QuestionsPredict | Your Delivery Experts | DPDAsendia USA: E-commerce and mail delivery to and from North AmericaAsendia USA: e-PAQ by Asendia global parcel and returns solutions
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We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th.
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Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more!
About Helen Scurfield - LinkedIn
Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market.
About Ari Aloni - LinkedIn
Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives.
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Asendia USA: Contact us - How can we help you today?Returns Report 2024How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailerse-PAQ Returns by Asendia
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Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.
About Helen Scurfield - LinkedIn
About Ari Aloni - LinkedIn
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How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailersTo charge or not to charge for returnsReturns Report 2024e-PAQ Returns by Asendia
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Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!
About John Haji - LinkedIn
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Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummit
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Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!
About John Haji:
John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products.
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Learn more about this topic:
Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummit
Subscribe to our email list
Request a consultation