10 episodes

Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint.

• Are you struggling with navigating international customs clearance?
• Want to learn how to reduce your global shipping costs?
• Need to improve your transit times for a better shopper experience?
• Interested in learning about online shopper behavior in other countries?

Then this podcast is for you!

https://www.asendiausa.com
Subscribe to our email list: https://shipping.asendiausa.com/asus-podcast/
Request a consultation: https://www.asendiausa.com/contact/sales
Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit

Outside the Box with Asendia USA Asendia USA

    • Business

Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint.

• Are you struggling with navigating international customs clearance?
• Want to learn how to reduce your global shipping costs?
• Need to improve your transit times for a better shopper experience?
• Interested in learning about online shopper behavior in other countries?

Then this podcast is for you!

https://www.asendiausa.com
Subscribe to our email list: https://shipping.asendiausa.com/asus-podcast/
Request a consultation: https://www.asendiausa.com/contact/sales
Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit

    06 part 1: Understanding the international returns process for e-commerce businesses

    06 part 1: Understanding the international returns process for e-commerce businesses

    Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.
    About Helen Scurfield
    Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market.
    About Ari Aloni
    Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives.
    Learn more about this topic:
    How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailersTo charge or not to charge for returnsReturns Report 2024e-PAQ Returns by Asendia
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    Request a consultation

    • 18 min
    05 part 2: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    05 part 2: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!
    About John Haji:
    John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products.
    LinkedIn
    Learn more about this topic:
    Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummit
    Subscribe to our email list
    Request a consultation

    • 16 min
    05 part 1: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    05 part 1: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!
    About John Haji:
    LinkedIn
    Learn more about this topic:
    Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummit
    Subscribe to our email list
    Request a consultation

    • 16 min
    04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia

    04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia

    John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!
    Learn more about this topic:
    E-commerce in Oceania: what’s driving sales in New Zealand and Australia?Asendia Oceania’s Managing Director explains emerging trends in e-commerceAsendia usa: E-commerce and mail delivery to and from OceaniaThe UK E-commerce Shopper (infographic)UK e-Commerce Market Insights (infographic)Asendia USA: Destination United KingdomLatest e-commerce trends in Europe | Geopost
    Subscribe to our email list
    Request a consultation

    • 10 min
    04 part 1: Cross-Border Shipping to Key e-Commerce Markets – Canada, UK, and Australia

    04 part 1: Cross-Border Shipping to Key e-Commerce Markets – Canada, UK, and Australia

    John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.
    Learn more about this topic:
    Asendia USA: E-commerce and mail delivery to and from North America
    Subscribe to our email list
    Request a consultation

    • 13 min
    03: Deep Dive into the Cost of International Shipping: Improving the Consumer Experience

    03: Deep Dive into the Cost of International Shipping: Improving the Consumer Experience

    John Walsh & Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more!
    Learn more about this topic:
    Asendia USA: e-PAQ by Asendia global parcel and returns solutions
    Subscribe to our email list
    Request a consultation

    • 10 min

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