Outside the Box with Asendia USA

Asendia USA
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Outside the Box with Asendia USA

Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint. • Are you struggling with navigating international customs clearance? • Want to learn how to reduce your global shipping costs? • Need to improve your transit times for a better shopper experience? • Interested in learning about online shopper behavior in other countries? Then this podcast is for you! https://www.asendiausa.com Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://www.asendiausa.com/contact/sales Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit

  1. 09: Global e-Commerce Shipping: Preparing for Peak Season

    18 SEPT

    09: Global e-Commerce Shipping: Preparing for Peak Season

    Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations Learn more about this topic: Asendia USA: International e-commerce and mail delivery solutionsPreparing for 2023 Peak SeasonPreparing for Peak Holiday Shipping SeasonAsendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation

    18 min
  2. 08: Strategies to enhance the global and Canadian delivery experience

    14 AGO

    08: Strategies to enhance the global and Canadian delivery experience

    Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU & DDP shipping options. Learn more about this topic: Understanding international returns for e-commerce - Outside the Box with Asendia USADo’s and Don’ts of Shipping to Canadae-PAQ Returns by AsendiaPredict | Your Delivery Experts | DPDGet ready for the new VAT rules for EU e-commerceDecrease Shopping Cart Abandonment from Global Consumers Subscribe to our email list Request a consultation

    19 min
  3. 07: DDU vs DDP - How it Impacts the Customer Experience

    17 JUL

    07: DDU vs DDP - How it Impacts the Customer Experience

    When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience. Learn more about this topic: Asendia: Frequently Asked QuestionsPredict | Your Delivery Experts | DPDAsendia USA: E-commerce and mail delivery to and from North AmericaAsendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email list Request a consultation

    20 min
  4. Mid-year check in: Stay tuned for new episodes of "Outside the Box with Asendia USA"

    10 JUL

    Mid-year check in: Stay tuned for new episodes of "Outside the Box with Asendia USA"

    We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th. Subscribe to our email list Request a consultation

    1 min
  5. 06 part 2: Understanding the international returns process for e-commerce businesses

    19 JUN

    06 part 2: Understanding the international returns process for e-commerce businesses

    Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more! About Helen Scurfield - LinkedIn Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market. About Ari Aloni - LinkedIn Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives. Learn more about this topic: Asendia USA: Contact us - How can we help you today?Returns Report 2024How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailerse-PAQ Returns by Asendia Subscribe to our email list Request a consultation

    17 min
  6. 06 part 1: Understanding the international returns process for e-commerce businesses

    5 JUN

    06 part 1: Understanding the international returns process for e-commerce businesses

    Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers. About Helen Scurfield - LinkedIn About Ari Aloni - LinkedIn Learn more about this topic: How much are returns costing fashion, health and beauty e-tailers?Returns opportunities for retailersTo charge or not to charge for returnsReturns Report 2024e-PAQ Returns by Asendia Subscribe to our email list Request a consultation

    19 min
  7. 05 part 2: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    22 MAY

    05 part 2: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more! About John Haji - LinkedIn Learn more about this topic: Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummit Subscribe to our email list Request a consultation

    16 min
  8. 05 part 1: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    8 MAY

    05 part 1: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally

    Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more! About John Haji: John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. LinkedIn Learn more about this topic: Asendia USA's Partners | Many Ways To Access Our Mail & Parcel ServicesAnnual Report | SubSummitUS-based Fragrance Subscription Service Partners with Asendia USA for Canadian ShipmentsHow to Start Shipping Internationally - SUBTALeading Subscription Commerce Conference | SubSummit Subscribe to our email list Request a consultation

    17 min
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Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint. • Are you struggling with navigating international customs clearance? • Want to learn how to reduce your global shipping costs? • Need to improve your transit times for a better shopper experience? • Interested in learning about online shopper behavior in other countries? Then this podcast is for you! https://www.asendiausa.com Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://www.asendiausa.com/contact/sales Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit

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