Outside the Patient's Door Medxcel

No one wants to be readmitted to the hospital. Not the patients and not the nurses and doctors who take care of them. Despite those wishes, approximately one in five patients are readmitted to the hospital within 30 days of discharge. What are the steps hospitals need to take to reduce this number effectively?
In this episode, David Berger, CEO of University Hospital at SUNY Downstate Medical Center, first shares why a hospital should work to reduce readmissions and how University Hospital has engaged the support of the community to help them achieve this goal.
On this episode, you’ll hear: [00:41] David’s path to CEO [04:09] Leading causes of hospital readmission [08:48] Measuring program success [12:34] Engaging the community in meaningful ways [16:15] Thinking outside the box

Innovation is critical for any business, but in healthcare, it really matters.
The first step toward making people’s lives better starts with understanding how they behave. No matter who you are or what business you're in, understanding behavioral health is crucial, and it’s up to innovation and creative problem-solving to ensure we’re serving patients well.
In this episode, Dr. Nilda Perez, a Behavioral Health Expert, and Scott Cormier, VP of Emergency Management, EC, and Safety at Medxcel, discuss ways they inspire innovation in their own organizations. You’ll learn how creativity doesn’t always mean complicated projects and that sometimes it’s the small things that make the biggest difference.

Your budget should be a reflection of your organization's business strategy, not the other way around.
In this episode, Dr. Imran Andrabi, President and CEO at ThedaCare, and Dan Scher, Vice President of Strategic Planning and Sustainability at Medxcel, share why you must first identify the needs of your employees, patients, and community before determining a budget. Listen in to hear how this approach has allowed ThedaCare, to see long-term rewards.

One of the biggest tensions when it comes to hospital management is balancing patient care with profitability.
This issue became even more acute during the COVID crisis, but it turns out the people at Claiborne Memorial Hospital have had wild success in creating a more people-centered approach.
In this episode, their CEO, Tina Hayes, and Jennefer Pursifull, Vice President of Marketing and Sales at Medxcel, explore some of the creative ways Tina has been able to engage employees and create a thriving hospital culture. You’ll learn how going the extra mile has helped maintain profits and hear specific ways she and her team are changing healthcare for the better.

When it comes to female representation in healthcare, we’re still making strides, and everyone has their part to play.
Helen Johnson, President of Sparrow Eaton Hospital in Charlotte, Michigan, and Sara Barker, VP of Corporate Support Services at Medxcel, are two outstanding female leaders who understand feeling out of place in their fields and bearing the brunt of unfair stereotypes.
In this episode, they share some of their favorite stories of how they’re improving the community around them and why they’re passionate about lifting up other women.

We’re launching Season 3 of Medxcel’s Outside the Patient’s Door, where we explore innovative solutions to challenges healthcare leaders face today through interviews with leading experts.
This season, we’re talking strategy, leadership, community, inclusion, and so much more.
You can listen above or anywhere you get your podcasts.