Josh Guttman of Small Door on Reimagining the Veterinary Experience and the War for Talent Panic with Friends - Howard Lindzon

My good friend Josh is the co-founder and CEO of Small Door, a startup that is completely overhauling the pet care industry with a tech-infused membership model. It’s a magical bricks-and-mortar meets software experience. And we go deep on what it takes to build a retail-physical-software company smack in the middle of a global pandemic. Prior to co-founding Small Door, Josh was a successful investor at Softbank, and before that he was part of the management team at public company Outbrain ($OB). I’m a personal investor in the company, so let’s just say Josh is probably going to need a bigger door when I bring my horse in to his West Village location.  
Guest - Josh Guttman, Founder at Small Door 
howardlindzon.com, smalldoorvet.com 
Twitter: @howardlindzon, @PanicwFriends, @JGut, @SmallDoorVet, @knutjensen 
linkedin.com/in/joshguttman 
#fintech #invest #investment #venturecapital #stockmarket #finance 
Show Notes:

(00:38) – Intro

(03:10) – Welcome Josh

(06:15) – Disrupting pet care

(09:26) – Planning, research and executing

(10:49) – Launching in a pandemic

(13:08) – Reaching profitability

(16:18) – Scaling brick and mortar

(22:21) – High-end offerings

(27:15) – Working on something mission driven

(28:37) – The war for talent

(32:56) – Fundraising during a pandemic

(34:12) – Dealing with Private Equity

(39:59) – Wrapping it up

(40:53) – Closing thoughts