Patient No Longer (NRC Health‪)‬ NRC Health

Dr. Geeta Nayyar, MD, MBA joins the podcast to shed light on the critical issue of medical misinformation in the digital age, discussing her book "Dead Wrong: Diagnosing and Treating Healthcare's Misinformation Illness." Delving into the distinctions between misinformation and disinformation, Dr. G emphasizes the importance of verifying health information sources and engaging in shared decision-making with healthcare providers.

Every situation is different, and remembering elements of Human Understanding is critical for patients in crisis, but the key is to accept the power of uncertainty. Hannah Fry, Ph.D., Professor, Mathematics of Cities Centre for Advanced Spatial Analysis at University College London shares her experience with cervical cancer and how it changed her perspective on risk, uncertainty, and decision-making. With optimal mathematical strategies, there are limits to what medical experts can predict, which highlights the importance of embracing uncertainty.

Jason Brown, CEO and Chief Strategy Officer of BPD, one of the top full-service hospital marketing agencies in the country joins the podcast to underscore the changing dynamics in healthcare. Brown dives into the importance of effective branding, and the need for organizational adaptability to meet evolving consumer expectations.

Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast. In this episode, Lazarus provides insights into the challenges and considerations of pediatric emergency medicine, emphasizing empathy, communication, and continuous improvement in patient care. She delves into the importance of acknowledging and apologizing for patient wait times, as that factor significantly influences the patient and family experience.

Dave “e-Patient Dave” deBronkart, a cancer survivor, blogger, and healthcare activist shares his story of how a cancer diagnosis helped him become a more empowered, engaged patient, which improved his health and led to a new calling for him. deBronkart emphasizes that empowered patients don’t ignore doctors; instead, they seek to collaborate with healthcare professionals and actively participate in their care.

In this episode of Patient Not Longer, Jason A. Wolf., PhD., CPXP, President and CEO of The Beryl Institute, Founder and President of the Patient Experience Institute, and Founding Editor of the Patient Experience Journal joins host Ryan Donohue. Wolf emphasizes the importance of adopting an appreciative approach to healthcare, building on strengths, and recognizing that the essence of healthcare is not just about health but also the actual delivery of care.