Anu Hariharan: You Can't Build With Managers - Outside Insights Permanent Podcast: Real Talk About Private Equity and Buying, Selling, and Operating Small Businesses

Companies don’t stay small on purpose. So how can you scale faster? Anu Hariharan (Gusto, Instacart) discusses the growing pains of going from start-up to success, how to grow as a builder and a manager, the importance of ruthless prioritization, and shares new technologies to help SMBs unlock their operations, and customer support. 
 
LINKS & MENTIONS FROM THIS EPISODE
Tech to help SMBs:
Brex https://www.brex.com
Stripe Atlas https://stripe.com/atlas 
Gusto https://gusto.com/product
Amplitude https://amplitude.com
Mix Panel https://mixpanel.com
Live Flow https://www.liveflow.io
Keeper https://www.keeper.app
Plan Grid https://construction.autodesk.com/products/autodesk-plangrid-build/
Mutiny https://www.mutinyhq.com
Canva https://www.canva.com/
Other Mentions by Anu:
DoorDash https://www.doordash.com 
Faire https://www.faire.com 
NVIDIA https://www.nvidia.com/en-us/
Boom https://boomsupersonic.com
Bitcoin: A Peer-to-Peer Electronic Cash System by Satoshi Nakamoto https://bitcoin.org/bitcoin.pdf
 
CONNECT
Learn more about Anu’s role as Managing Director of YC Continuity Fund https://www.ycombinator.com/continuity
Anu on twitter https://twitter.com/anuhariharan
Anu on LinkedIn https://www.linkedin.com/in/anuhariharan/
Brent on twitter https:/https://twitter.com/BrentBeshore
Brent on LinkedIn https://www.linkedin.com/in/brentbeshore 
David on twitter https://twitter.com/DavidACover
David on LinkedIn https://www.linkedin.com/in/david-cover-318752230/ 
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TIMESTAMPS
0:00 Who Is Anu?
5:00 This One Time at Capital Camp
6:19 Characteristics of a Successful Founder
11:01 The Two Stages of Scaling
13:02 Biggest Mistakes Founders Make
17:12 Hiring From the Outside vs Internal Development
20:37 Learning How to Deal with People
20:04 Builders vs Managers
27:16 How to Hire a Builder
30:39 Why Do Companies Fail?
32:35 What Silicon Valley Has Lost
34:51 Dealing With Stress
37:22 What it Takes to Succeed 
40:47 Helpful Tech for SMB
46:54 Emerging Technology
48:33 Lightning Round Hariharan Hot Takes
60:43 How to Win in 2023 and Beyond
64:24 What Drives You
66:36 Where We're Going
68:01 Legal Disclaimer
 
EPISODE CREDITS
Produced by David Cover
Intro music by David Cover, Andy Freeman, Rhett Johnson, & Andrew Luley
Outro music by Jees Guy
 
LEGAL DISCLAIMER
This podcast is made available solely for educational purposes, and the information presented here does not constitute investment, legal, tax or other professional advice, and should not be construed as an offering of advisory services, or as a solicitation to buy, an offer to sell, or a recommendation of any securities or other financial instruments. The thoughts and opinions expressed by or through this podcast are those of the individual guests and speakers and do not necessarily reflect the views of Permanent Equity. The discussion on this podcast of any entity, product or service does not imply an endorsement thereof, and the guests may have a financial interest, whether through investment or otherwise, in one or more of any such entities, products or services. This podcast is presented by Permanent Equity and may not be copied, reproduced, republished or posted, in any form, without its express written consent.