Pick Up The Phone Business Made Easy Podcast

There is no question that email and messaging is one of the fastest and most efficient ways to communicate in your business.
While it may be a fast and efficient way to communicate, is it actually the most effective way to communicate with your customers.
It is far to easy to bash out an email response to a customer and move onto the next task of the day. But have we really built and developed a deeper engaged relationship with that customer or are we just reacting to a situation with the customer instead of being proactive?
In this episode, we explore:
Why email is not always the best way to communicate in your business. The benefits of picking up the phone and having a human to human conversation. How picking up the phone and having a real conversation can build trust and rapport with your customers. The downside of email communications in your business. A simple set of rules you can build in your business around identifying when to pick up the phone and have a real conversation with your customer.