28 min
S1 Episode 12: The Future of Retail with Julian Fisher The Actionable Futurist® Podcast
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- Management
With the rise and rise of online shopping can the high street survive? To answer this question and others on the future of retail I asked Julian Fisher, CEO of Retail platform Jisp for his expert views.
Julian has enjoyed a varied background in technology, payments and new media, and in 1994 he launched the UK’s first internet exhibition.
Since then his work has remained inexorably linked to the internet and improving sales, payment and issues with compliance together with information solutions for a wide and diverse group of blue-chip companies.
In this episode we discussed:
Can the high street be saved from the threat of Amazon?The High street vs the internetWhat can high street retailers do to prevent extinction?The last Blockbuster on the planetSainsbury's and ArgosThe John Lewis online strategyThe problem with showroomingMeeting consumer demands in-storeJohn Lewis in-store iPhonesThe Apple retail experienceRemoving the pay-deskThe John Lewis Partnership modelRetailTainment - Retail + EntertainmentToday at Apple - why it works so wellWhy a helpful store assistant will make you buy moreHow to double transaction revenueHow delivery services are disrupting restaurantsThe delivery channel is not important - it's all businessThe dark kitchen conceptThe latest retail innovationsUsing retail data to create better experiencesWhat will the high street look like in 5-10 years?The role of cash in retailHow mobile is key for retailThe future retail mixThree practical tips for retailersTalk to your staff and customersBe bold & innovative & fail fastMake your customers the focus
Your Host: Actionable Futurist® & Chief Futurist Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
Andrew's Social Channels
Andrew on LinkedIn
@AndrewGrill on Twitter
@Andrew.Grill on Instagram
Keynote speeches here
Andrew's upcoming book
With the rise and rise of online shopping can the high street survive? To answer this question and others on the future of retail I asked Julian Fisher, CEO of Retail platform Jisp for his expert views.
Julian has enjoyed a varied background in technology, payments and new media, and in 1994 he launched the UK’s first internet exhibition.
Since then his work has remained inexorably linked to the internet and improving sales, payment and issues with compliance together with information solutions for a wide and diverse group of blue-chip companies.
In this episode we discussed:
Can the high street be saved from the threat of Amazon?The High street vs the internetWhat can high street retailers do to prevent extinction?The last Blockbuster on the planetSainsbury's and ArgosThe John Lewis online strategyThe problem with showroomingMeeting consumer demands in-storeJohn Lewis in-store iPhonesThe Apple retail experienceRemoving the pay-deskThe John Lewis Partnership modelRetailTainment - Retail + EntertainmentToday at Apple - why it works so wellWhy a helpful store assistant will make you buy moreHow to double transaction revenueHow delivery services are disrupting restaurantsThe delivery channel is not important - it's all businessThe dark kitchen conceptThe latest retail innovationsUsing retail data to create better experiencesWhat will the high street look like in 5-10 years?The role of cash in retailHow mobile is key for retailThe future retail mixThree practical tips for retailersTalk to your staff and customersBe bold & innovative & fail fastMake your customers the focus
Your Host: Actionable Futurist® & Chief Futurist Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
Andrew's Social Channels
Andrew on LinkedIn
@AndrewGrill on Twitter
@Andrew.Grill on Instagram
Keynote speeches here
Andrew's upcoming book
28 min