7 min

How to use FMEA for Complaint Investigation Quality during Design

    • Careers

FMEA (Failure Mode and Effects Analysis) is a tool we can use to help us investigate complaints from the field. The FMEA is the collective team knowledge about the risks of this product, so it’s a valuable source in our investigation about what’s going on in the field.

We talk through how to go about using FMEA for complaint investigation and what we can do with the information.

Visit the QDD Blog for additional links. 

Other, related QDD posts that you may be interested in:
Getting Started with FMEA: It All Begins with a Plan
Choosing a Confidence Level for Test using FMEA
How many controls do we need to reduce risk?
Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.
Give us a Rating & Review

**NEW COURSE**
FMEA in Practice: from Plan to Risk-Based Decision Making is enrolling students now. Visit the course page for more information and to sign up today! Click Here

**FREE RESOURCES**
Quality during Design engineering and new product development is actionable. It's also a mindset. Subscribe for consistency, inspiration, and ideas at www.qualityduringdesign.com.

About me
Dianna Deeney helps product designers work with their cross-functional team to reduce concept design time and increase product success, using quality and reliability methods.

She consults with businesses to incorporate quality within their product development processes. She also coaches individuals in using Quality during Design for their projects.

She founded Quality during Design through her company Deeney Enterprises, LLC. Her vision is a world of products that are easy to use, dependable, and safe – possible by using Quality during Design engineering and product development.

FMEA (Failure Mode and Effects Analysis) is a tool we can use to help us investigate complaints from the field. The FMEA is the collective team knowledge about the risks of this product, so it’s a valuable source in our investigation about what’s going on in the field.

We talk through how to go about using FMEA for complaint investigation and what we can do with the information.

Visit the QDD Blog for additional links. 

Other, related QDD posts that you may be interested in:
Getting Started with FMEA: It All Begins with a Plan
Choosing a Confidence Level for Test using FMEA
How many controls do we need to reduce risk?
Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.
Give us a Rating & Review

**NEW COURSE**
FMEA in Practice: from Plan to Risk-Based Decision Making is enrolling students now. Visit the course page for more information and to sign up today! Click Here

**FREE RESOURCES**
Quality during Design engineering and new product development is actionable. It's also a mindset. Subscribe for consistency, inspiration, and ideas at www.qualityduringdesign.com.

About me
Dianna Deeney helps product designers work with their cross-functional team to reduce concept design time and increase product success, using quality and reliability methods.

She consults with businesses to incorporate quality within their product development processes. She also coaches individuals in using Quality during Design for their projects.

She founded Quality during Design through her company Deeney Enterprises, LLC. Her vision is a world of products that are easy to use, dependable, and safe – possible by using Quality during Design engineering and product development.

7 min