18 min
When Tech Gets Talkative Innovation Hub
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- News
Technology has become more hands-free, thanks to voice-activated digital assistants like Alexa and Siri. Have a question? Ask away. But in the future it won’t be just a matter of using this technology to find out facts or to determine the best route home. James Vlahos, author of “Talk to Me - How Voice Computing Will Transform the Way We Live, Work and Think,” explains how companies are trying to make the Alexas and Siris of the world more sociable. Voice tech that can apply background knowledge and understand context will be able to have more complex conversations with users. Vlahos says that these devices will create a more human-like experience, and could be used in customer service, healthcare, counseling and industries which require a robot with a more social side.
Technology has become more hands-free, thanks to voice-activated digital assistants like Alexa and Siri. Have a question? Ask away. But in the future it won’t be just a matter of using this technology to find out facts or to determine the best route home. James Vlahos, author of “Talk to Me - How Voice Computing Will Transform the Way We Live, Work and Think,” explains how companies are trying to make the Alexas and Siris of the world more sociable. Voice tech that can apply background knowledge and understand context will be able to have more complex conversations with users. Vlahos says that these devices will create a more human-like experience, and could be used in customer service, healthcare, counseling and industries which require a robot with a more social side.
18 min