14 min

MBA1585 Q&A Wednesday: How do I pivot my business without upsetting current customers‪?‬ The $100 MBA Show

    • Careers

You’ve gotta do what’s best for your business. But you also have to do what’s best for the customers — especially the ones who supported you early on..



What happens when those two principles conflict?



It’s Q&A Wednesday, and we’ve got a listener who wants to niche down their coaching business — which would mean leaving some happy clients behind. Can you do this without hurting your reputation and damaging the business you’re trying to grow?



Yes you can. We’ve done it. Omar’s changed businesses more than once in his entrepreneurial career.



Today, we discuss how to do so in a way that’s forthright, ethical, and results in a net positive. Learn how to grow and evolve without alienating those who won’t be coming along for the entire ride. Click Play!

You’ve gotta do what’s best for your business. But you also have to do what’s best for the customers — especially the ones who supported you early on..



What happens when those two principles conflict?



It’s Q&A Wednesday, and we’ve got a listener who wants to niche down their coaching business — which would mean leaving some happy clients behind. Can you do this without hurting your reputation and damaging the business you’re trying to grow?



Yes you can. We’ve done it. Omar’s changed businesses more than once in his entrepreneurial career.



Today, we discuss how to do so in a way that’s forthright, ethical, and results in a net positive. Learn how to grow and evolve without alienating those who won’t be coming along for the entire ride. Click Play!

14 min